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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Operations Team Leader

Travel Required?:  No Travel
Date:  Jun 9, 2022
No remote working option

Relocation Assistance Offered Within Country
# 132802 - Morristown, Tennessee, United States

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!


The Operations Team Leader (Warehouse) is responsible for effectively managing the activities in the Warehouse and developing collaborative partnerships with Colgate colleagues. He or she must be able to deliver agreed business results while maintaining positive employee relations. The primary accountabilities of the role include department start up, daily production schedule adherence, customer service, area financial performance, and quality, microbiology, Environmental Health & Safety, labor relations, people and team development. This position is an effective and valuable member of the team ensuring delivery of subsidiary business results in his or her area. The Team Leader works within a structure that requires considerable interface with Planning, Production, EHS, Quality and Finance. The Team Leader guides and empowers teams in the implementation of Category Supply Chain strategy.


  • Leads the people, materials and equipment by active presence on the shop floor to achieve the daily production schedule and deliver area KPI's
  • Accountable for Operational Excellence initiatives (EHS, Quality, FP&R) activities of the production area to deliver high levels of service to internal and external customers
  • Support Environmental Health and Safety (EHS) initiatives to improve Total Recordable Records (TRR) and Lost Work Case Rate (LWCR) metrics while supporting near misses and accident Investigations.
  • Support Quality initiatives to improve Micro Performance Indicator (MPI) and Non Conformances metrics, and perform NCF failure investigations.
  • Support the implementation of the standards of Factory Performance & Reliability (FP&R) within the teams, with focused emphasis in regards to People Capability, 5S & Visual Workplace, Autonomous Maintenance and Continuous Improvement.
  • Ensures the development of people, teams, and organizational capabilities by way of training, information sharing, coaching, feedback, delegation, and performance management
  • Leads the team in completing Key Performance Indicators (KPIs) and keeps the plant informed about operations performance on a regular basis
  • Optimally addresses labor relations issues in the area, as appropriate, according to CP Managing with Respect principles
  • Support Employee Relations (ER) and performance issues investigations and follow ups in collaboration with Human Resources
  • Drive improvement of team performance and behaviors in line with Colgate’s value based environment.
  • Handles daily people administration activities including timekeeping, vacation, overtime and attendance
  • Ensures compliance with facility policies and procedures, e.g., timekeeping, crewing, vacation scheduling, overtime, attendance etc., to meet business needs
  • Gathers data and identifies a daily strategy which improves product quality and productivity
  • Coordinates the activity of operations and maintenance team members
  • Lead the execution of the cycle count process and drive Continuous Improvement relating to the cycle count process
  • Work in collaboration with Finance and Operations to drive continuous improvement in inventory control at the facility from End to End
  • Ensure all company procedures are adhered to, taking appropriate action as necessary

Required Qualifications

  • Bachelor's Degree
  • At least 3 years of Supply Chain Manufacturing work experience.
  • At least 3 years of supervisory experience
  • Ability to work irregular shifts, including nights, weekends or holidays as needed.
  • Previous experience and proficiency with the following: MS Word, Excel and PowerPoint.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Segment: Employee Relations, Operations Manager, Supply Chain, Manager, Facilities, Human Resources, Operations, Management