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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Territory Manager - West Montreal

Travel Required?:  Travel - 25% of time
Date:  Jan 19, 2022
Remote working option during the current situation

No Relocation Assistance Offered
# 114801 - Montreal, Quebec, Canada

We are Hill’s - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet.

We are part of Colgate-Palmolive a leading global consumer products company with a portfolio in Oral Care, Personal Care, Home Care and Pet Nutrition.

At Hill's we have a purpose! Every day around the world, we transform the lives of millions of pet families through groundbreaking innovation, outstanding nutrition, and committed people.

Our strong culture of collaboration, diversity, sustainability and inclusion is rooted in our core values of Caring, Global Teamwork and Continuous Improvement. Employees are rewarded by rich career development and experiences.

We pride ourselves on our work life balance, our focus on delivering high ethical standards and our dedication to developing our employees. With many local benefits such as Summer Hours, Live Better activities, Product Parcels and Health Checks.


Job Summary


The Hill’s Territory Manager (TM) is responsible for managing an account base of veterinary clinics and specialty pet retail stores . The TM’s focus is building net sales, product mix, share of market and Hill’s product endorsement (BRMO) within those clinics and stores. The TM will need to keep abreast of competitive climate in the assigned territory to ensure appropriate actions take place to drive the business.

TMs will collaborate with veterinary professionals at the practice level to guarantee the highest levels of veterinary endorsement (BRMO) for our products. In addition, will provide direct assistance to specialist pet retail operators at store level to ensure optimal execution of brand´s 6Ps. Ensure Hill’s is the strategic partner of choice in the designated stores and gain business support to grow sales.


Principal Duties and Responsibilities


Product Knowledge


  • Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study.



Territory Management


  • Achieve territory sales targets
  • Plan and complete call value (coverage, frequency, efficiency) for the territory, based on account classification and required activities
  • Timely call reports and record maintenance.
  • Review potential of accounts within the territory (every year)
  • Promptly identify new accounts and secure strong presence and endorsement for Hill’s brands.
  • Maintain accurate records in reporting system.
  • Use all Company available tools to drive execution (HIPP, Product POS, Detailing material, Staff Feeding, VIP Market, Sampling, Trial, Product Distribution drive, etc.).



Clinic / Store Business Development


  • Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the designated territory.
  • Maintain regular contact with Health Care Teams (HCTs) / store personnel and key influencers
  • Provide best in class professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores
  • Find opportunities within customer base and develop technical and business propositions that meet the requirements of both the company and the customer, resulting in BRMO leadership and superior 6P execution in clinics and stores.


Implement commercial activities to ensure:

  • Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories (clinic)
  • Full distribution, excellent visibility and active endorsement of Hill’s products by the store staff
  • Rapid acceptance, endorsement and distribution of new products
  • Establishment of shelf space and adequate inventory within each clinic/store
  • Establishment of merchandising and practice protocols to Hill’s standards
  • Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs)
  • Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and Hill’s overall commercial objectives
  • Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly.



Business & Financial Management


  • Supervise achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate
  • Manage the assigned budget and ensure timely and accurate submission of payment requests.
  • Timely and accurate submission of T&E expenses


Meetings & Conferences


  • Represent Hill’s at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic/Store Special events
  • Stay ahead of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums.



Required Qualifications


  • Bachelor’s Degree
  • Previous sales experience



Preferred Qualifications


  • B.S. in biology, chemistry, health-related, nutrition, animal science or Business Administration or a related field
  • Previous sales experience in veterinary, pharmaceutical or nutrition industries
  • Licensed DVM (Veterinary Medicine) or RVT (Animal Health Technician/Technologist).



Expected Areas of Skill


  • Excellent interpersonal and communication skills (written and verbal)
  • Strong selling skills. Ability to persuade, negotiate and close
  • Excellent skills in time management, planning and managing budgets.
  • Proficient computer skills in Microsoft Office (esp. Excel) and ability to learn company specific tools & programs
  • Fluent in English & French (Quebec based roles only)
  • Valid driver’s license required
  • Flexible Work Hours
  • Ability to lift up to 50 pounds



We are a results oriented company with a caring culture and work life balance. Apply with us! Come and join our outstanding team!

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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