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A part of Colgate-Palmolive since 2020, Hello is on a mission to make the world a friendlier place, starting with your mouth. Hello is a new kind of naturally friendly™ oral care, created by a small, entrepreneurial crew using thoughtful ingredients so delicious you’ll rush to brush.

Hello’s products, which include adult and kids toothpaste, mouth rinse, toothbrushes and floss are all derived from thoughtful, responsibly sourced ingredients and materials, from sustainable bamboo and stevia to boxes made from 100% recycled paper printed with soy-based ink.

A career at Hello or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Supply & Demand Planner

Travel Required?:  No Travel
Date:  May 28, 2021
Remote working option during the current situation

No Relocation Assistance Offered
# 103305 - Montclair, New Jersey, United States


About hello

hello is on a mission to create the most natural, effective, and delightful personal care products in the world, in the friendliest way possible. Everything from hello is as natural as possible while still being super-effective. Our toothpaste, toothbrushes, and mouthwash are thoughtfully designed to bring a smile to you and your dentist, with gorgeous, colorful packaging and uniquely delicious flavors that are as much fun to live with as they are efficacious. We never test on animals and make everything in the USA, and with no artificial sweeteners, artificial flavors, dyes, or unnecessary ingredients like triclosan, plastic microbeads, or peroxide, you’ll have a natural reason to smile like nobody’s business. We're a small but mighty team at hello, with big dreams, a big loft, and big expectations and rewards for those that join in our mission. Together they're going to do incredible things, and the ideal candidate will share and champion our values:


  • personal care should be more, well, personal.
  • everything hello does is thoughtful, transparent, and leads the way.
  • everything communicates, and hello takes pride in how they share their story, how they listen and respond, and how they “spread the friendly” to make a positive impact in the world.
  • hello are creative doers and makers who are strategic in their thinking. They don’t just manage, they make.
  • how hello's products, their brand, and their interactions make people feel is incredibly important to the company. It’s all friendly all the time, without exception.
  • thoughtful design is at the heart of everything hello creates; it differentiates them, and it enables their products to transcend basic functionality, elevate the everyday, and generate deeper emotional connections. design is magic, it’s hello's secret sauce, and they never take it for granted.



About the position:  hello products is seeking a double threat, supply and demand planner. As the Demand Planner, you will improve the accuracy and reliability of the Demand Plan through projection of the most realistic estimate of customer demand in collaboration with other functions (Sales, Marketing, Finance,eg.) and manage exceptions to enhance the responsiveness of the organization’s Supply Chain in fulfilling customer demand. As the Supply Planner, you will build the production plans and schedules that reflect demand plans, production constraints, and evaluate alternatives to ensure supply. You will develop intermediate and long-term (18 months) production plans, working closely with marketing, sales and our CMs. You will plan inventory levels that satisfy the customer service target for product availability and that minimize production, transportation and warehousing costs. You will review weekly sales and finished goods inventory data and advise marketing and distribution colleagues of unexpected sales trends and/or inventory balances. Assist in long-range capacity studies to resolve requirements for new equipment and facilities. You will be the communication link between marketing, procurement, transportation and distribution.



  • Ensure commitment from all functions, build and maintain good communication and collaboration both within Supply Chain and with Sales and Marketing, Manufacturing and Finance.
  • Monthly S&OP best practices including highlighting variances vs financial forecast and risks while Maintaining and reporting monthly, quarterly and fiscal forecast KPI’s.
  • Capture, prioritize, analyze Marketing and Sales events; customer, consumer & competitor information; other external / internal trends and influences which impact demand
  • Effectively use Demand Planning system to enable an exception-based management approach.
  • Maintain system to reflect the lifecycle of products (predecessors, successors, temporary promotional, …).
  • Collaborate with Marketing and Sales by providing input on a regular basis regarding product launches, portfolio optimization, rationale of commercial decisions, promotions and customer behavior.
  • Develop and maintain production-planning models, which include Materials, resources, shift configurations, and the like.
  • Use appropriate statistical models and parameters in partnership with the statisticians team to enrich statistical forecasts and generate accurate base demand forecast for 78-week horizon by DC/National level
  • Work in SAP APO to develop intermediate to long-term master production schedules on a weekly/monthly basis that achieve targeted service to customers and inventory levels.
  • Place purchase orders with suppliers and vendors as necessary to facilitate production schedule
  • Generate and maintain a demand plan for a given portfolio of products, locations and/or customers, at the levels (product hierarchy and time) at which business decisions are taken.
  • Focus on and deliver a stable demand plan, taking into account recent events, along with achievement of Demand Plan Accuracy (DPA), controlled variability of accuracy and no systematic bias
  • Monitor alerts to identify potential inventory problems through all planning horizons and coordinate efforts to resolve. Run, review and monitor reports and alerts on a weekly / Daily / Basis and act on the alerts to manage by exception, making work efficient
  • Collaborate with Factory Schedulers on the tactical execution of the production program and ensure alignment of planning parameters with the factory level constrains.
  • Track and report component inventory at warehouses and co-manufacturer sites.
  • Ensure that business planning is operated at the correct level of aggregation (product hierarchy and time).
  • Actively follow-up actual sales to customers and sell-out data (POS) to identify exceptional or unforecasted activities.
  • Drive fast, appropriate actions to minimize the impact of deviations from the Demand Plan. Communicate these actions to stakeholders.
  • Coordinate and facilitate the Weekly Demand/Supply Review meetings; act as Process Owner of this meeting to ensure the process is an integral part of the planning and control process.
  • Main contact between Marketing and Sales with the factories and find/guide ways to communicate operational complexities
  • Create and maintain the appropriate master data in the planning systems, minimizing errors, avoiding duplication and obsolescence.
  • Maintain system health to ensure demand signals are clear


Education and Experience:

  • Bachelors in Industrial Engineering, business, or equivalent combination of education and experience
  • 3 years of dynamic and successful Supply Chain experience with strong and sustained performance, preferably in Supply planning or Deployment
  • Proficiency in MS Excel, SAP APO. Familiarity with BW, MS Access, PowerPoint, and Word
  • Strong analytical aptitude with a proven ability to analyze/interpret data and build quantitative models of business problems.
  • APICS certification preferred
  • Excellent oral and written skills, organizational and time-management abilities, effective inter-personal skills, and the ability to work with personnel at all organizational levels.
  • Ability to deal with ambiguity and deal with pushback as part of building a forecast with cross-functional partners
  • Flexibility and adaptability to the demands and requirements of a fast-paced environment with multiple demands and priorities.
  • Excellent creative thinking skills with emphasis on developing innovative solutions to complex problems that may not have one clear answer.
  • Strong knowledge of continuous improvement processes and principles


This is a rewarding, fast-paced, and exciting opportunity to be part of a ground- breaking new brand that’s a CPG game-changer.



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.  

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: New York City
Nearest Secondary Market: Newark

Job Segment: Supply, Engineer, Demand Planner, Supply Chain, Supply Planner, Operations, Engineering