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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Order Fulfillment Clerk

Travel Required?:  No Travel
Date:  Sep 13, 2022
Partial remote working option

No Relocation Assistance Offered
# 140667 - Midrand, Gauteng, South Africa

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

Key Responsibilities:

  • Feedback on low case fill on orders - Under 96% case fill.
  • Order radar needs to be updated daily and be current: i.e. Review lead time, orders that did not interface to the warehouse, clear backdated orders and expiration of orders older than 30 day.
  • Follow up with the team on a daily basis regarding pricing issues and customers that are over credit limit.
  • Escalate non compliance to managers(s) and the commercial team.
  • Confirm that all orders that have been released, have transmitted to the warehouse on a regular basis using the radar report.
  • Communicating to customers that orders have been received, while sharing delivery dates and reference numbers as soon as it is processed.
  • Ensuring that there are no duplicates orders daily.
  • Keeping special deliveries to a minimum by investigating the reasons for the special deliveries, trying to avoid recurrence and by negotiating with the warehouse before requesting specials, in accordance with the special delivery guidelines.
  • Informing the Customer Collaboration Manager whenever there is a return / refusal again.
  • Catalogue alignment and management. Substituting SKU codes and using the correct reason codes when cutting orders. Monthly PIPO file to be used as a reference for NDPs/Slobs/Discontinued SKUs.

Required Qualifications -

  • National Diploma or Bachelor's Degree
  • Minimum of 3 years work experience in a similar environment
  • SAP R3 order management experience is essential.
  • Strong computer skills in Excel, Word, Power Point.
  • Excellent business presentation ability and a skilled communicator.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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