Job Title:  Key Customer Development Manager

No Relocation Assistance Offered
Job Number #164142 - Managua, Managua, Nicaragua

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

About The Role

In today's dynamic environment, it is an exciting time to be a part of the Customer Development team at Colgate Palmolive. Our highly energetic and focused Customer Team is dedicated to driving growth for our company in this ever-changing landscape. 

As the Key Customer Development Manager for key distributors, you will have responsibility to deliver sales  objectives on volume, spending and retail execution while also running the P&L. You will be formulating and performing a strategic plan to ensure you reach maximum volume, profitability and customer service. You'll develop plans to deliver designated account strategies and foster a mindset with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.

Main Responsibilities:

• Be the primary contact between Colgate Palmolive and the client and Negotiate the annual commercial plan with key client with the objective of profitable growth. 
• Prepare, negotiate and implement JBP, marketing and promotional campaigns to drive demand. 
• Communicate plans to field team for in-store support.
• Visit stores to better understand implementation challenges to optimize future approaches. 
• Help facilitate and lead functional commercial organization meetings to align priorities and secure execution of all initiatives.
• Carry out analysis of the information related to the client's performance to detect weekly opportunities by category, and communicate internally and externally. 
• Monitor service levels (inventories) and take corrective actions as needed and take opportunities for commercial actions. 
• Ensure the implementation of the plans at the points of sale, through visits to the field (20% of the time). 
• Develop and ensure the accurate sale management process and policies. 
• Optimize Key Account budget and all resources available 
• Evaluate and understand each customer's strategy applying data and analytics to supervise sales, distribution and campaign performance, trends, insights and opportunities for growth. Understand customer strategy, policies and procedures and future plans as well as their digital tools, assets and organization.

Basic Qualifications:

• Bachelor's Degree or equivalent experience in Business Administration, Marketing, Industrial Engineering or related fields.
• At least +4 years of experience in sales/commercial area
• At least +3 years of adjacent experiences in consumer goods industry
• At least +1 year experience managing key accounts in modern trade
• English proficiency (At least 75% of understanding)
• Financial knowledge and Analysis of data
• Experience managing SAP (Preferable)
• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs).

*Availability to travel up to 75% of the time

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid