Job Title:  KAM Perfumery Omnicommerce

No Relocation Assistance Offered
Job Number #165595 - Madrid, Madrid, Community of, Spain

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Position Overview: We are seeking a dynamic and results-oriented KAM Perfumery Omnicommerce to manage our main National Perfumery Accounts. The successful candidate will ensure that all strategic plans are implemented to deliver sales, profitability, and other key performance indicators (KPIs). This role will also drive the e-commerce growth of these accounts by working closely with the e-commerce + consumer experience team to ensure Colgate Brands have the highest notoriety and impact in the digital channel.

Key Responsibilities:

-Account Management: Manage top national perfumery accounts, ensuring the implementation of plans to deliver sales and profitability targets.
-Efficient Product Distribution: Ensure Colgate’s perfumery products are efficiently distributed to stores and online platforms, off shelves, and into consumers' homes more effectively than competitors.
-Digital Integration: Lead the omnicommerce strategy optimizing the online customer journey and digital shelf (addressing fundamentals, availability, and findability), implementing digital promotion strategies and coordinating a comprehensive activation plan across the funnel. Work closely with the e-Commerce team and the Digital Specialist to enhance customer engagement on the digital front and boost the online sales performance of perfumery accounts. 
-5Ps Strategy: Tailor and deploy the 5Ps (Product, Price, Place, Promotion, and People) by customer, including their online webpage.
-Promotion Execution: Understand and manage the execution of promotions and conditions for buying groups.
-Strategic Planning: Implement long-term strategic plans for each customer to identify trends and opportunities, gaining a competitive advantage.
-Demand Planning Support: Provide inputs on customer perspectives and promotional calendars to support accurate demand forecasting.

Duties and Responsibilities:

-Sales Targets: Achieve sales, volume, and SOM targets through excellence in 5P plan execution.
-Customer Plans: Develop and implement customer plans to achieve financial and 5P objectives, in alignment with the channel strategy and Retail Execution Department guidelines.
-Negotiations: Conduct annual negotiations and tariff implementations, ensuring successful outcomes in terms of pricing and compliance with contractual terms.
-Promotion Plans: Ensure promo plans are properly implemented, leveraging investments to get the best sales return.
-Customer Business Planning: Actively participate in the Customer Business Planning (ATLAS) process to review plans, measure demand forecast accuracy, and identify risks/opportunities.
-Promotion Analysis: Complete promotional analyses with the business development manager to identify optimal promotion vehicles to achieve brand strategy.
-Market Knowledge: Maintain in-depth knowledge of customers, categories, shoppers, and competition.
-Customer Relationships: Develop strong relationships across customer organizations and internal team members.
-Store Visits: Conduct frequent store visits to identify opportunities to drive brand/category sales.

-Digital Shelf: responsible for the digital shelf, ensuring optimal online presence and digital performance of CP products. Coordinate with the e-commerce team to execute digital sales initiatives, monitor online availability, ROI , and optimize the digital shopping experience.

Preferred Knowledge and Skills:

- Experience: Minimum of 4+ years of proven experience managing national customers, including perfumery chains and e-commerce platforms.

- Teamwork   Ability to work efficiently and collaboratively with several different departments including Consumer Experience, E-commerce & Digital, Retail Execution, and reporting to the CDT leader. Self driven attitude to get things done under a collaborative approach. Effective communication and coordination skills are critical to ensure all plans are activated omnichannel.

- Negotiation Skills: Solid customer negotiation skills, with a proven track record of successfully closing annual contracts and implementing tariffs.
- Results-Oriented: Demonstrated success in achieving sales targets and driving profitable growth.

- Strategic Skills: Excellent strategic skills, with the ability to customize Retail Environment Strategies to align with customer strategies.

- Financial Understanding: Understanding of financial and supply chain implications.

- Relationship Building: Excellent relationship-building skills with both external buyers and internal team members.

- Continuous Improvement: Advocate for continuous improvement and a willingness to challenge the status quo.

- Analytical Skills: Proven ability to analyze opportunities and issues, draw conclusions, and develop actionable recommendations.

- Communication Skills: Strong communication and presentation skills, with the ability to develop and deliver logical presentations in both Spanish and English.
- Technical Proficiency: Proficiency in G Suite (Gmail, Meets, Sheets, Slides) and Microsoft Office.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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