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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet, Hill's Prescription Diet and Hill's Ideal Balance.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Development Manager, Local KA

Travel Required?:  Travel - 50% of time
Full remote working option

No Relocation Assistance Offered
# 91226 - Kharkiv, Kharkiv, Ukraine


Customer Development Manager, Local KA is responsible for delivering net sales, volume, and market share targets for an account. Customer Development Manager is also responsible for establishing long term mutually beneficial relationships with Local  Key Customers and effectively utilizing resources with a certain budget.



Customer Development Strategies:

  • Translate sales strategies into specific operational sales objectives (e.g., pricing, distribution, and share

of shelf, volume, profitability, and market share) and other key performance indicators. KPI’s include gross to net, margin, forecast accuracy, account inventory levels, out of stocks, and promotional performance.

  • Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and demand marketing initiatives are executed with excellence at the point of sale. 

  • Leverage supply chain drivers to maximize on shelf availability and minimize total supply chain cost for the Company and our customers.

  • Develop a deep understanding of shoppers, retail environments, customers and service providers and integrate into strategies and action plans.

  • Develop strategies to proactively respond to shopper, customer, service provider and competitor trends that result in sustainable sales and share growth.

  • Develop and implement insight-based, shopper strategies and solutions that enhance the shopping experience and grow the category sales and profitability.

  • Develop and implement an aligned shopper-driven customer/retail environment plan to deliver the commercial goals.

  • Translate the customer plan into flawless in-store execution to entice our shoppers and win at the shelf in every retail environment


Internal/external communication, relationship building:

  • Build engagement with customers and service providers to gain commitment to a joint plan that delivers mutual superior business results.

  • Negotiate effectively to secure Colgate-Palmolive’s vital interests, foster/protect relationships and create mutually beneficial outcomes.

  • Influence customers to grow sales, improve service and identify efficiencies by utilizing new techniques, tools, and information systems.

  • Arrange customer meetings on a regular basis to set tactical goals and future activities. Ensure goals are met by means of regular analysis, store checks and audits.

  • Establish effective relationships with distributors to ensure fulfillment of customer’s orders.

  • Work with customer marketing to leverage trade spending and develop effective promotional and in-store programs that drive consumption off the shelf. Ensure efficient and effective use of promotional material and equipment. 


Research & Analysis:

  • Conduct detailed analyses of trends (brand share, pricing, category sales, competitive products, and promotional activity) and gain customer and Colgate-Palmolive agreement for a business plan that balances the needs of the account and Colgate-Palmolive.

  • Understand and leverage the factors that drive financial performance and pricing for the Company, customers and middlemen to drive profitable growth.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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