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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Demand Planning & Customer Engagement Specialist

Travel Required?:  Travel - 25% of time
Date:  Nov 18, 2022
Partial remote working option

No Relocation Assistance Offered
# 146807 - Istanbul, Turkey, Turkey




We are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition.


At Colgate, we have a purpose! Every day around the world, we transform the lives of hundreds of millions people and pet families through groundbreaking innovation, outstanding products and nutrition, and committed people.


Our strong culture of collaboration, diversity, sustainability and inclusion is grounded in our core values of Caring, Global Teamwork and Continuous Improvement. Employees are rewarded by rich career development and career experiences. 


We pride ourselves on our focus on delivering high ethical, the richness that our diverse team brings, outstanding standards and our dedication to developing our employees. With many local benefits such as Summer Hours, Wellbeing programs, access to discounted Product, medical & life insurance, improved superannuation to name a few!


Job Summary:


Demand Planning & Customer Engagement Specialist is responsible for export market business demand fulfillment covering both demand planning and customer service activities & will be responsible for creating and effectively managing the Company’s Forecasting and Supply Planning systems to deliver key Company targets i.e. Forecast Accuracy and Product Availability while keeping in-country inventory at budgeted level.
As one of the visible CP representatives of the export customer, the role owner also assumes a key role in improving customer case fill and engagement levels.


Key Responsibilities

•    Develop, implement and run Company’s forecast generation system
•    Align on the final replenishment plan based on customer’s order and inventory level target 
•    Develop an efficient information flow with other functions inside the company for integrated planning of new product launches
•    Ensure demand and supply visibility for the market with proactively looking for alternate solutions to minimize supply risk 
•    Regularly monitor the customer's on hand stock coverage and propose order adjustments in case of coverage risk
•    Build long-term continuous knowledge on the in-country market specifics relating to demand forecasting
•    Ensure efficient utilization of SAP throughout the Customer Service & Logistics organization
•    Have regular reviews with customer about local customer to trade service level, review the gaps 


Required Qualifications


•    A Bachelor’s Degree or Engineering or related fields / Business Administration / International Trade
•    Minimum 2 years of Customer service or planning experience at a multinational FMCG company
•    Fluent in English & Turkish
•    Advanced analytical abilities
•    Advanced Microsoft Excel and Google Tools expertise
•    Ability to lead and prioritize multiple projects simultaneously


Preferred Qualifications:

•    Master's Degree
•    SAP knowledge 


Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Segment: Demand Planner, Supply Chain, Supply Planner, ERP, SAP, Operations, Technology