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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  eCommerce Manager

Travel Required?:  Travel - 25% of time
Date:  16-Jun-2022
No remote working option

No Relocation Assistance Offered
# 127541 - Hong Kong, Hong Kong, China





Job Summary

  • Develop and execute regional growth strategies for eCommerce through ACPL and leverage global learnings to accelerate the growth and participation of Hill’s brands in Asia.

  • Collaborate with Business Development Manager to build and implement eCommerce GtM and digital marketing plans with distributors and eVendors across Asia region.

  • Deliver continuous business improvement through in-depth analysis of eCommerce business to shape future commercial decisions including shopper activity ROI, digital media ROAS, portfolio sales analysis, shopper acquisition and others.

  • Activate practical eCommerce tools and products for Asia region to get insights and drive commercial efficiency. Provide necessary training to power users and work with agencies to improve product experience.

  • Manage regional relationships with key eCommerce customers to align on regional growth and investment plans within the category. 

Job Description Summary (Internal Use Only)


Employer Branding Statement

At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply.


Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

Essential Functions

Is this Job Essential


Remote Work Capable

Remote working option during the current situation in HK

Field Based



Essential Functions

Essential Functions

% of Time

Job Posting (Y/N)

Develop and execute strategic digital commerce plans with eCommerce Managers of Asian markets to win in the category.

  • Ensure delivery of excellence in 6P+A online execution.

  • Develop and carry out regional PDP and social content (live streaming, purchase-driven ad creatives and influencer content)

  • Drive deeper shopper engagement and understanding through detailed data analysis.

  • Activate digital tools to enhance getting insights from eCommerce platforms and build commercial actions based on analytical findings to grow a data-driven mentality.



Work with regional Business Development Manager to generate digital commerce strategy and activate digital media plans for regional distributors to turn online and digital into a driven advantage.

  • Guide distributors persuasively to run online business by winning in the brilliant basics.

  • Drive strong portfolio and content opportunities on site where possible.

  • Identify commercial challenges and opportunities and activate relevant digital media plans to acquire new shoppers.

  • Conduct digital training sessions in eCommerce, search, 1P data to enhance digital literacy of Asian distributors.



  • Collaborate with Brand Marketing, Digital Marketing, RA, PVA to align and implement strategy, regional projects, and track results.

  • Be the voice of digital commerce and lead region in collaborating and getting learnings from global eCommerce team to be adopted locally.



Lead strong planning, implementing and managing performance media focused on paid social and display.

  • Identify right measurements for performance media to drive the eCommerce business growth.

  • Test and learn on creatives, audience setting, media objective to reach people outside the brands to grow purchase intent and conversions with entrepreneurial mindset.



Establish deep business relationships with regional eCommerce customers (Shopee, Lazada, Pet Lovers Centre) to win top of mind from Category Leaders and prioritize Hill’s initiatives in their plans.






Education Level

Education Experience

Required or Preferred

And/ Or

Bachelor’s Degree




Masters Degree





Knowledge Skills & Abilities

Required/ Preferred

eCommerce sales experience in consumer product goods.


Strong strategic thinking skill and demonstrated ability to obtain successful business results.


Experience in digital media - planning, briefing, analyzing and reviewing. 


Display the ability to steer a team through change and ambiguity, whilst remaining optimistic and passionate for growth.






Business Strategy

Commercial Business and Financial Analysis Expertise

Key Account Management

Change Management

Relationship Building

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.  

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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