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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Service & Logistics Executive

Travel Required?:  Travel - 25% of time
Date:  Nov 23, 2022
No remote working option

No Relocation Assistance Offered

 

Responsibilities

 

  • Manage the Order to Invoice process within CP/Hill’s Best Practice standards ( “Essentials”) and collaborate with local CDTs on effectively supporting order to invoice fulfillment.

  • Responsible for total customer service management for assigned customer accounts: manages, and performs when necessary, all aspects of the order to invoice cycle while cultivating effective relationships with both customers and Hill’s colleagues. 

  • Accountable for successful order management and monitoring all aspects of the customer service process to assure on time deliveries to Customers.

 

Requirements:

 

  • Bachelor’s Degree preferably in Business Administration, Logistics or related field with emphasis on problem identification and resolution

  • Minimum 3 years of professional experience in the similar area preferable experience in FMCG, retail (FMCG), nutrition, pet food business

  • Fluent in English

  • Strong computer skills in Google suites and Excel

  • Excellent communication skills (internal and external, all levels)

  • Data entry experience

  • Proven experience to quickly analyze and interpret data thoroughly in complex and changing systems

  • SAP: working knowledge and experience of all SAP R3 & APO modules 

  • Proficient computer skills in Microsoft Excel, Word, PowerPoint and Google tools 

  • Strong customer service skills. 

  • Innovative and willing to continually drive process improvements

  • Excellent attention to detail and organization skills required. 

  • Demonstrated ability to effectively manage processes and projects. 

  • Ability to think systemically and to identify and resolve problems. 

  • Basic knowledge of the entire Supply Chain. 

  • Ability to manage stressful situations effectively and maintain a positive attitude 

  • Collaborated and works effectively across functions

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit http://www.hillspet.com and http://www.colgatepalmolive.com, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


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