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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Key Account Manager (f/m/d) DACH

Travel Required?:  Travel - 25% of time
Date:  May 22, 2024

No Relocation Assistance Offered
# 159143 - Hamburg, Hamburg, Germany
A job that makes a difference and is characterized by love for animals! At Hill's we have a purpose. With groundbreaking innovations, high quality pet food and the most dedicated employees, we make a difference in the lives of millions of pet families around the world every day. For over 75 years, Hill's has been relentlessly committed to producing the highest quality pet food and to enriching the special relationships between people and their pets. Hill's® Prescription Diet® veterinary specialty food, Hill's® Science Plan® wellness pet foods and Hill's® Vet Essentials™ are sold worldwide.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water and conserving natural resources.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

The primary purpose of the Key Account Manager (m/f/d) DACH role is to drive accelerated growth and superior customer engagement with our key customers in E-Commerce and PET channel to help achieve the company’s distribution, sales, share and profit goals. 


In this role, you will be responsible for building and maintaining professional and mutually beneficial relationships as well as mentoring and developing your direct reports in the DACH region.

Principal Duties and Responsibilities:

  • Establish and maintain trustful collaboration with the key customers in the PET and E-Commerce area in the DACH region.
  • Coaching and development of direct reports.
  • Ensure to achieve sales, shares and 6Ps goals within key customers with your team, in accordance with retail environment Strategy and 6Ps plans.
  • Develop, implement and follow up joint business plans with key customers.
  • Conduct effective negotiations to implement Terms and Conditions aimed at achieving profitable growth for Hill’s (in alignment with European T&C guidelines). Ensure distribution policy implementation and compliance to commercial selling principles.
  • Represent Hill’s as the strategic partner of choice in small animal nutrition.
  • Bring key customers' perspective into the country's commercial process.
  • Collaborate with European regional team to ensure alignment in management of key customers; contribute to the development of European customer development strategy.
  • Properly plan and communicate customer volume demands to ensure supply for regular and promotional business.
  • Prepare and participate in the Country Commercial Planning Process; keep ongoing two-ways communication with the country marketing department to provide feedback on Hill’s commercial initiatives and insights on competitors’ activities.
  • Collaborate with CS&L (customer volume planning), Commercial Analyst (data insights on performance and competitive environment), Area Sales managers, Marketing (content, priorities, activities) and Finance (Budgets).
  • Keep abreast of trends in the trade and performance of trade partners. Regularly track and review performance of Hills brand at customers.


Education/ Experience Requirements:

  • University Degree.
  • At least 5+ years of experience in Customer Development/Sales, + minimum 1-2 years leading experience.
  • Fluency in German & English.
  • Experience in the FMCG category.
  • Experience in a multinational company.
  • Proven track of successful commercial skills.
  • Knowledge of Pet Food Specialty Channels and/or E-Commerce is a plus.
  • Strong communication skills.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.


Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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