Share this Job

Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later.

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Hill's Pet - Demand Planner & 3PL Specialist DE/AT/CH (f/m/d)

Travel Required?:  No Travel
Date:  Nov 17, 2021
Remote working option during the current situation

No Relocation Assistance Offered
# 116705 - Hamburg, Hamburg, Germany


Job Summary:

  • Ensure accurate Demand Planning for finished, promotional and non-revenue products for the Germany (DE), Austria (AT) and Switzerland (CH) sales region.
  • Coordinate Hill’s VET channel 3PLs. Drive efficient and reliable performance from the logistical providers through timely KPI reporting, improvement (savings) activities and follow up. 
  • Manage ordering and inventory control of Premium and POS materials.



  • Demand Planning 
    • Review and adjust statistical forecast for the DE/AT/CH sales organizations in APO DP monthly
    • Manage promotional- and new products forecast in APO DP monthly
    • Review adjust Non Revenue forecast for DE/AT/CH monthly
    • Responsible for  Demand Planning results for DE/AT/CH Cluster
    • Develop and maintain Demand Planning KPI reporting for DE/AT/CH
    • Leverage point of sale data to forecast trends, as well as, in-stock levels in order to determine the impact on supply chain key performance indicators
    • Participate in monthly CBP discipline for DE/AT/CH
    • Run monthly Demand Planning Meeting for DE/AT/CH
  •  3PL Specialist 
    • Ensure follow up of order status and timely delivery to the customer
    • Handle complaints in an effective and timely manner; arrange logistics when needed.
    • Register complaints in an accurate manner to guarantee follow up, ensure accurate reporting.
    • Ensure timely and accurate processing of loyalty programs.
    • Manage backorder status.
    • Monthly transport planning
    • Interface to regional replenishment team 
  • Project support & Back-up
    • Ad hoc systems or service-related project support
  • AOB
    • Monitor sample/POS/POP shipments DE/AT/CH
    • Recycling statistics
    • SKU management
    • First Line support Hybris + enhancements



  • Education/ Experience Requirements      
    • Bachelor degree in logistics or other relevant field
    • Minimum 3-5 years of experience in Demand Planning, inventory control and logistics
    • Must be fluent in English (both spoken and written), knowledge of German is preferred


  • Expected Areas of Knowledge Skills and Abilities
    • General knowledge/understanding of end to end business processes. Relevant knowledge of logistics processes, from picking through delivery and billing. Relevant knowledge of order entry and its impact, promotional executions, trade fairs and related administrative work.
    • Required Skills & Knowledge: Analytical skills and initiative, self-motivation, excellent judgment and communication skills. Must be able to manage multiple priorities.  
    • Preferred Knowledge: Cross functional Supply Chain Experience.  Familiarity with SAP R/3 is a must, SAP APO/SNP preferred.
    • Confidence to challenge the status quo and promote new and better processes and ways of working through influencing people at all levels of the organization.
    • Computer literacy in Microsoft Office (Excel, Word, Access & PowerPoint).


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law


Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.


Become part of our team. We look forward to your application.


Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 


HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.


Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Segment: Logistics, ERP, Social Media, Supply Chain, Demand Planner, Operations, Technology, Marketing