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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Systems Specialist

Travel Required?:  No Travel
Date:  Jun 10, 2022
No remote working option

No Relocation Assistance Offered
# 128285 - Emporia, Kansas, United States

Job Summary

The role of a Quality Systems Specialist is to execute strategies and objectives to ensure the achievement of the Quality Department’s goals. Specifically, the role will assist in coordinating daily operational functions in the areas of food safety and quality by focusing on follow through action closures.  This role will require a focus on continuous improvement processes and implementation of best practices to ensure that the needs of the customer and the consumer are achieved on an on-going basis. This role is also responsible in assisting the quality department in effective training, assisting with management of change process lifecycle (MOC) and acting as technical resource to resolve issues. The role is responsible for utilizing continuous improvement processes and implementation as directed of best practices


Principal duties and responsibilities:

  • Oversee SAP Nonconformance monitoring system (SAP notification creation, assignment, and forward actions plans).
  • Assist in identifying quality gaps which need correction or improvement for key Quality systems including but not limited to Product Conformance, Raw Material & Product Traceability, Receiving, Storage, & Handling, Non-Conformance SAP system, and Internal / External Audits.
  • Conducts daily disposition and product release against the quality standards. The role also tracks and monitors the product hold process.  
  • Performs daily, weekly, and monthly reconciliation of site quarantine area for all quality / food safety holds of finished product / raw material. Includes on-site inspection of storage trailers, maintaining reconciliation documentation and files, and possible inspection and verification of destruction of material at Hill’s site or when performed at 3rd party location.
  • Generate as directed metrics for Quality KPIs for site to track plant performance such as: product holds, customer complaints, non-conformances, analytical conformance raw material / finished product.
  • Maintains proficiency in SAP for consumption transaction maintaining traceability of finished product, raw material, and packaging material at Hill’s facility and to distribution system as allowed. 
  • Perform tasks required during a real or simulated (mock recall) product recall. This includes but not limited to SAP functions, paperwork retrieval, communication with corporate, and the distribution centers.
  • Establishes a cross-functional partnership with other departments and functional areas to provide support for ensuring the achievement of the Quality department’s goals.
  • Understands and is accountable for full compliance with safety and other EOHS requirements


This is not an exhaustive list of duties or functions.


Basic qualifications include:  

  • Bachelor's degree
  • Understanding of HACCP, PCQI, & cGMP’s and ability to lead by example.
  • Technical writing proficiency, excellent written and oral communication skills.
  • Working knowledge of business process systems such as: Microsoft or Google
  • Ability to provide support on all shifts, including shifts and weekends as needed
  • Ability to drive a forklift


Preferred qualifications include: 

  • Bachelor’s degree in Technical areas of: Food Science, Engineering, Chemistry, Biology or Microbiology 

  • 1+ years of quality department work experience in a food manufacturing environment. 

  • Previous auditing experience working with American Institute of Baking (AIB), Food and Drug Administration (FDA), United States Department of Agriculture (USDA), & Safe Quality Food (SQF) 

  • Practical knowledge of site wide documentation system management

  • Previous SAP experience

  • FSPCA Preventive Controls for Animal Food Certification (PCQI), knowledge of HACCP & SPC

Expected areas of skills

  • Advanced computer application experience in SAP, OPERA, Microsoft Word / Excel / PowerPoint, & MES, Google business processes
  • In-depth knowledge of cGMPs, Quality Standards, FSMA Preventative Controls, HACCP, & SQF
  • Strong interpersonal and communication skills; ability to develop and express ideas
  • Strong documentation and organization skills

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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