A part of Colgate-Palmolive since 2019, Filorga was the 1st French aesthetic medicine laboratory founded in 1978. The Company originally designed, developed and produced injectable products that were used by leading medical specialists all over the world.

In 2007, the brand expanded its expertise in aesthetic medicine by providing to the general public a range of revolutionary cosmetic products formulated with NCEF, a unique compound encapsulating in topical application the same ingredients used in injections.

More than fifty cosmetic products have become available over time, all of which share the same principle: to combine optimal and clinically proven effectiveness with sensorial textures and premium packaging.

Filorga is today present in more than 70 countries throughout the world.

A career at Filorga or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Key Customer Development Executive

Travel Required?:  Travel - 75% of time or more
Date:  Mar 28, 2024

No Relocation Assistance Offered
# 157555 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!




The Key CDM will develop and support the partnership between Filorga and physicians, helping to synchronize our strategies and the account's strategies to increase demand and account support for our profitable growth. KCDM needs to be in touch with key figures within clinics and distributors. Main KPI's will be sell in, sell out, new potential customers and recommendation increase.

Main Duties and Responsibilities

  • Identify the business needs of physicians and help develop and sell proactive business solutions across the full supply chain with the objectives of increase sales, gain share of shelve and physician's recommendation.
  • Develop a network of contacts throughout the clinic / pharmacies in order to influence all decision points, improve understanding and increase data access: Doctors, staff, nurses, buyers, marketing, etc.
  • Analyse sell-out information to find opportunities and drive actions that will help maintain Filorga's growth.
  • Ensure that staff is always updated in Filorga products, launches and reformulations. Work hand in hand with training team to plan Top Customers training
  • Ensure preparation of negotiation with TOP customers reflecting all investment as commercial activities, marketing tools such as testers, gimmicks, events, etc. As well as handle the execution of account investment strategies
  • Coordinate preparation with Marketing & Training and ensure timely delivery of tailored category presentations and in store events.
  • Attend regular formal meetings of cross-functional team to review critical metrics, issues and action plans
  • Conduct quarterly meetings with accounts to review business performance vs. plan (Distributors & Sales Reps)
  • Prepare weekly and monthly reports of variation volume and sales and connect with key partners
  • Track SKUs involved in all Filorga and competitive promotions to build up history of account activity
  • Ensure post-evaluation of ALL promotion activity for accounts in PromoPower format, support with qualitative commentary, and communicate results to Sales / Marketing
  • Use results of promotion evaluations to revise account tactics
  • Request merchandising support from Category Management group and ensure excellence of execution instore. "Perfect Filorga Clinic"
  • Pre-evaluate all investments to ensure they are financially viable and are aligned with strategy
  • Coordinate monthly meetings with Credit Control Department to review status and resolve issues
  • Monitor competitive activity and feedback recommended actions to Marketing and Sales Management
  • Work with Customer Service ensure product is available in the relevant warehouse when the order is placed
  • Monitor account inventory levels where possible to anticipate customer demand

Basic requirements include:

  • Bachelor's Degree in Business Administration, Marketing, Sales or related area
  • 3+ of experience in Sales
  • Proficient English Skills
  • French is a differential


We look forward to your application!



Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


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