Job Title:  CBS Credit to Cash Analyst | Logistic Deductions

No Relocation Assistance Offered
Job Number #167256 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

As a Logistic Deductions Analyst, you will be responsible for monitoring and reviewing deductions Logistics (e.g. Shortages & Vendor Compliance), Communicating to Logistic /Commercial CDT´s and Customer Alliance any missing support for deduction open items and clear credit notes vs proporter deduction. Also analyzing and solving customer payment, Collection, Credit Management and Deduction management exceptions.

What You'll Do:

• Review, investigate, and resolve customer deduction claims (e.g., shortages, vendor compliance issues), ensuring claims are valid and supporting accurate billing.
• Communicate regularly with customers and internal teams—including logistics, credit, collections, and supply chain—to resolve deduction issues and recover disputed funds.
• Track and analyze key performance metrics to measure deduction process efficiency and identify opportunities for improvement.
• Lead the month-end close process for deductions by preparing performance reports, summaries, and meeting materials while ensuring timely follow-up on outstanding claims.
• Propose and implement process improvements in deduction handling, reverse logistics, and automation to streamline operations.
• Collaborate in cross-functional meetings and support customer requests, escalations, and dispute resolution, ensuring great customer experiences.
• Assess customer payment trends, review credit limits, analyze payment term change requests, and support collection efforts as needed.

What We’re Looking For:

• Strong analytical and problem-solving skills, with high attention to detail.
• Excellent communication and collaboration abilities.
• Experience in logistics, accounts receivable, credit management, or a related field is a plus.
• Ability to manage multiple priorities in a fast-paced environment and drive results.
• Proactive mindset, continuously looking for process improvement and efficiency opportunities.

What do you need to apply?

• Finance , Economic, Logistics or Administrative Degree
• 1 to 3 years of Experience in Finance or Administrative Areas
• Minimum of 1 year at C2C processes (Desired)
• Microsoft package & ERP (Desired)
• Strong oral and written communication in English

Join our team and grow professionally in a dynamic, innovative, and collaborative environment. Apply now and let’s make a difference together!

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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