Job Title:  Business Process Analyst

No Relocation Assistance Offered
# 158390 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

This position works using technology to streamline and improve business processes; Provide Quality Management Systems and business process knowledge for the analysis, design, and development of applications; Follow up and take proper actions to provide IT support to issues resolution following the Standard Operating Procedure in Global Information Technology (GIT).

Responsibilities:  

• Strong desire to expand knowledge of Quality Management Systems knowledge and Supply Chain solutions.
• Understands and applies Information Technology standards to daily support and project implementation activities.
• Apply conceptual knowledge of business processes and technology to solve complex business processes and procedural problems.
• Identify and assess new technologies and concepts that can add value to the business
• Manage and/or perform the design, testing and applications of SAP systems configuration in line with agreed timeframes, business requirements and global standards.
• Maintain Production Systems reliability through correct utilization of GIT standard support and Governance processes
• Support day to day business requirements according to Global SLA.
• Deliver solutions to solve business requirements considering priorities and resources available.
• Partner with other internal Information Technology organizations and other cross-functional business units as necessary.
• Build and maintain positive relationships with GIT Peers, Business partners, customers and external resources to deliver business requirements
• Lead and coordinate implementation of medium and large size projects across the division.
• Participate and contribute in special projects or initiatives such as institutional programs, committees and others.  
• Collaborate with other GIT and external partners to deliver business requirements.
• Understand and apply GIT 5 Steps Methodology to build plans and implement Projects.
• Coordinate activities of internal and/or external resources according to project needs.

Requirements:

• Good knowledge in any of the following SAP Supply Chain modules: MM, PP or QM.
• Proven track record of performance with at least 5 years on IT roles implementing ERP solutions and SaaS platforms  integrations,  participating in solution design, configuration, implementation and support.
• Bachelor's degree in Computer Science, Information Technology, Mathematics, Engineering or Business.
• Intermediate/advanced english.
• Manufacturing or Quality SAP R3/S4 implementations and non SAP application knowledge at technical level ( e.g, SaaS IT Management).
• Implementation Methodologies like Agile, ASAP, Scrum, etc.
• Desirable Quality compliance systems experience in areas of Audit, Management of Change, Document Management, Quality Investigations, Deviations. 
• Desirable knowledge about following Production Data Objects:  Material Master, Bill of material, ECN. 
• Desirable knowledge in SaaS platforms like ETQ, SpecRight or any other. 
• Desirable knowledge in integration platforms like APIs, web services, etc. 
• Plus: SAP ABAP knowledge.
• Willingness to learn or develop SaaS platforms expertise.

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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