Job Title:  Associate / Business Process Analyst

No Relocation Assistance Offered
Job Number #164720 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Associate/Business Process Analyst 

This position works using technology to streamline and improve business processes; Provide SAP and business process knowledge for the analysis, design, and development of applications; Follow up and take proper actions to provide IT support to issues resolution following the Standard Operating Procedure in Global Information Technology (GIT). 

Responsibilities include but are not limited to: 

- Understands and applies Information Technology standards to support daily operations and project implementation 

- Apply conceptual knowledge of business processes and technology to solve complex problems. Identify and assess new technologies and concepts that can add value to the business. Perform the design, unit testing and coordinate business integration tests of systems in line with agreed timeframes, business requirements and global standards. 

- Devise and recommend inventive and creative solutions to solve complex business problems Collaborate with Business Partners in the construction of business requirements 

- Document detailed specifications of configuration design, tests, and training programs 

- Share development / design documents with other IT members and/or business users 

- Perform system configuration in SAP and components 

- Build and maintain positive relationships with business partners and peers 

- Debug SAP programs in order to solve application issues 

- Work directly with SAP on a technical level in order to solve application issues 

- Design, test, and implement ABAP programs to support SAP (including BAPI's and User-Exits) 

- Maintain production systems reliability through correct utilization of GIT standard support and Governance processes 

- Support day to day business requirements according to Global SLA 

- Deliver solutions to solve business requirements considering priorities and resources available Partner with internal Information Technology Organizations such as Global Development, Risk Management, Global 

- Shared Service Organization and other cross-functional business units as necessary. 

- Build and maintain positive relationships with GIT peers, business partners, customers and external resources 

- Participate and contribute in special projects or initiatives such as institutional programs, committees and others 

- Lead and coordinate implementation of medium and large size projects across the division

- Understand and apply GIT 5 Steps Methodology to build plans and implement projects Coordinate activities of internal and/or external resources according to project needs 

- Leading multiple projects at the same time 

Expected Skills: 

- Strong oral & written communication skills with an ability to express complex technical concepts in business terms 

- Strong ability to adapt and work effectively with a variety of situations, technologies, individuals and cultures

Basic qualifications: 

- Bachelor's degree in Computer Science, Information Technology, Mathematics, Engineering or any Degree. 

- Business Bilingual (Spanish / English) 

- At least 2 years of experience  in IT role developing, configuring (pricing,settings under condition based technique, new document types, etc)  implementing or supporting SAP S/4 or ECC technology, Sales and Distribution or other modules. 

- Coordination of external resources for IT implementations. 

- Strong desire to expand knowledge of SAP applications on a technical level. 

Preferred Qualifications: 

- Experience on projects or leading IT projects. 

- Desirable knowledge on SAP Sales & Distribution or other modules. 

- Desirable to have some analytics experience and knowledge. 

- Desirable experience in Project implementation methodology like Scrum, Agile. 

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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