Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Data Specialist, Quality Systems
Travel Required?:  Travel - up to 10% of time
Posting Start Date:  2/13/26
On-site

No Relocation Assistance Offered
Job Number #171432 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

We are looking for a Quality Systems Data Manager to bridge the gap between global consumer feedback and product excellence. In this role, you won’t just manage databases; you will be the engine that transforms daily complaint data into actionable insights, driving 'Right First Time' principles across our global footprint. If you have a passion for data storytelling and a knack for high-level quality systems, we want to hear from you.

 

Some of the things you'll get to work on in this role will include:

  • Design,  develop and manage databases for Quality systems,  specially consumer complaints data sources.

  • Track and trend Consumer Complaints globally on a daily basis, leverage consumer complaint data to drive product improvements and innovation.

  • Work in close partnership with the Quality consumer complaints managers and Consumer Affairs team to ensure seamless communication, alignment, and collaboration in addressing consumer feedback and complaints thru the analysis and organization of data.

  • Use data analytics tools like Snowflake, Domo and or other data sources for deeper insights into the Quality systems applicable.

  • Conduct Training on data management and analysis to facilitate the interpretation and implementation of preventive and predictive approaches.

  • Provide administrative & technical support to Global Quality personnel for the Global Consumer Affairs CRM database (Emplifi Agent) and ETQ Modules.  

  • Speak to Regulatory Agencies as required.

  • Support Module Design and Modification of Quality databases related,   Management of Change, Audit Management, Investigation and CAPAs  to ensure right first time principals.

  • Special projects as directed.

 

Minimum Qualifications:

  • Bachelor’s degree in a business or science related field

  • 5 years of relevant experience

  • Basic experience  or certifications in Quality Management.

  • Demonstrated ability to work on disparate data sets in a SQL environment

Prefereed Qualifications

  • Working knowledge of business process systems such as Global Consumer Affairs CRM, SAP, Google Suite (Google Doc, Sheets, Slides, and Forms), Excel, Snowflake, DOMO, ETQ

  • Basic understanding of Quality Systems

  • Working Knowledge in SQL, EDA (Exploratory Data Analysis), and Visual Storytelling.

  • Strong interpersonal and communication skills; ability to develop and express ideas; build a cross functional network and build consensus.

  • Excellent written and presentation skills.


Compensation and Benefits
Salary Range $86,000.00 - $121,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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