Job Title:  Customer Development Manager

No Relocation Assistance Offered
# 154920 - Dagupan, Pangasinan, Philippines

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with people across the world, full of stimulating discussions, and making impactful contributions.

If this is how you see your career, Colgate is the place to be! Our quality household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has given to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

The Experience

The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key. They must develop and support the partnership between CP/ Direct retailers/ Service Providers at the customer’s headquarters, at the store and regional level by cultivating contacts and negotiating with buyers, merchandisers, and Store Operations/in-store personnel. They provide feedback on the in-store environment which allows rapid revision of competitive tactics. 

Main Responsibilities

● Monitors sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.
● Engages our customers to build our brands through strong alignment, selling and negotiation.
● Regularly visits stores in order to identify areas of improvement.
● Collaborates cross-functionally to develop and deliver strong commercial strategies and plans based on a deep understanding of our shoppers and categories.
● Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy.
● Monitors compliance of 5P activity execution against established agreements/objectives and supervises interim performance of 5P activities to ensure detailed execution.
● Collects information on the external environment (e.g. competitor activity) during the promotion period.
● Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.
● Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.

What you’ll need...

● Bachelor’s Degree in any Business Course or related course
● Minimum 2 years of Distributor Management Experience in an FMCG environment

● Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner
● Strong analytical skills
● Business-savvy, strong field execution and high-level of customer & trade understanding
● Active, good negotiation skills and have a strong personality.
● Computer literate in MS Office and Google Suite

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.