Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Customer Development Manager
Travel Required?:  Travel - up to 10% of time
Posting Start Date:  7/9/26
Hybrid

No Relocation Assistance Offered
Job Number #174550 - Santo Domingo, Distrito Nacional (Santo Domingo), Dominican Republic

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Role Summary: 

As the Customer Development Manager for the Dominican Republic, you will own the localized P&L and hold directional responsibility for delivering sales objectives across volume, spending, and retail execution. In this role, you will formulate and execute strategic commercial plans that maximize profitability and customer service while championing a collaborative, "win-win" mindset across cross-functional teams. By leveraging consumer and shopper insights, you will drive incremental growth and strengthen our brand equity in alignment with broader Retail Environment strategies. This is an exciting opportunity to directly influence market impact and spearhead key commercial initiatives in a dynamic region.

 

Responsibilities:

  • Lead the translation of commercial targets into comprehensive, long-term customer business plans while managing the P&L and maximizing volume, productivity, and profitability. 

  • Direct the combined sales and retail execution efforts of direct reports and broker personnel across all designated accounts. 

  • Formulate and execute account-specific strategies that boost market share, optimize pricing, and enhance promotional effectiveness.

  • Partner closely with key commercial stakeholders and joint external accounts to design and deploy customer investment and retail environment strategies. 

  • Conduct robust analyses of business and promotional trends, evaluating return on investment (ROI), lift, and cannibalization metrics to continuously refine tactical execution.

  • Oversee systematic post-evaluation analysis of retail activities, delivering qualitative findings to the broader commercial organization to maximize future investment levers.

Required Qualifications:

  • Bachelor's Degree in Business Administration or commercial and related fields

  • At least 3-5 years of experience in sales roles or adjacent

  • At least 1 year of previous experience managing Traditional Trade

  • Intermediate-advanced English language proficiency

 

Preferred Qualifications:

  • 2 years of experience in FMCG companies

  • Microsoft Office/Google Suite proficiency (Sheets, Slides, Docs)

  • Prior experience analyzing third-party market data sources (e.g., Nielsen, Kantar)  and internal client data sources


Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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