Job Description

A part of Colgate-Palmolive since 2006, we made our mark making natural products like toothpaste and deodorant. But what is most important to us? We work to make positive change by doing good and you’ll see that focus in our products, our partnerships, and our people.

We strive to make products that are good for us and good for the planet. We are experts at combining scientific know-how with naturally derived and sourced ingredients to make products that really work.

We donate 10% of our profits to nonprofits addressing issues facing our health, our environment and our kids. Our employees are encouraged to use 5% of their paid time volunteering in their local community. And as a Certified B corporation we are held to the highest social and environmental standards. So you know if we say something is important, we're doing something about it.

A career at Tom’s is one that encourages teamwork, flexibility, and big ideas that help us do better. As a part of the Colgate-Palmolive family, we offer great opportunities for people looking for global experience through work that is challenging and always rewarding.
Information at a Glance
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Job Title:  Customer Development Manager, Tom's of Maine & hello
Travel Required?:  Travel - 25% of time
Posting Start Date:  9/25/25
Hybrid

No Relocation Assistance Offered
Job Number #169452 - Kennebunk, Maine, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

We're looking for a Customer Development Manager to join our team, focusing on the high-growth and strategic Natural Channel for two of our leading brands, Tom's of Maine and hello. You’ll be focused on the UNFI Go-to-market strategy, including engagement with key retailers like Whole Foods, Natural Grocers and NCG. In this role, you will be the driving force behind our growth, tasked with delivering sustainable, profitable expansion that outpaces the category average.

 

** This role can be based out of our Kennebunk, ME; Montclair, NJ; or New York, NY office.**

 

What you will do:

  • P&L Ownership: You'll be responsible for delivering on both top-line revenue and bottom-line profitability, ensuring all growth is healthy and sustainable.
  • Data-Driven Decisions: You'll leverage our robust suite of data, analytics, and insights tools to objectively identify and capitalize on growth opportunities while proactively mitigating risks. Your decisions will be grounded in solid data analysis.
  • Strategic Partnership: Cultivate strong, lasting relationships with key customers. This role requires strategic customer engagement, turning accounts into true partners to drive mutual success.
  • Execution Excellence: Master the art of balancing price, promotions, and off-shelf displays to maximize the conversion of our priority items. A key focus will also be on expanding distribution to increase our market presence.
  • Enterprise Growth: Be strategic in leveraging the unique strengths of both the Tom's of Maine and hello brands. Your goal is to grow the overall business, outperforming both legacy and emerging competitors to drive category expansion.

 

What we're looking for:

  • Ownership Mentality: You must be a self-starter who takes full accountability for your work and results.
  • Growth Mindset: A constant desire to learn, adapt, and seek new opportunities is essential for success in this dynamic channel.
  • Results-Oriented: You are driven by achieving and exceeding goals, with a proven track record of delivering measurable outcomes.
  • Cross-Functional Collaboration: Strong communication and collaboration skills are vital. You'll work closely with marketing, finance, and supply chain teams to execute your strategy.
  • Strategic Thinking: The ability to see the big picture and develop long-term plans that align with overall business objectives.
  • Resilience and Adaptability: The natural channel is constantly evolving. You'll need to be resilient in the face of challenges and adaptable to change.
  • Strong Negotiation Skills: You can build consensus and secure favorable outcomes for the business while maintaining strong partnerships.

 

Required qualifications:

  • Bachelor's Degree
  • At least 4 years of experience in sales roles or adjacent experiences
  • Experience working with a syndicated service (Nielsen, SPINS, IRI)
  • Google Suite or Microsoft Office proficiency (i.e, Sheets, Slides, Docs)

 

Preferred qualifications:

  • Experience working in consumer product goods 


Compensation and Benefits
Salary Range $95,000.00 - $133,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

#LI-Hybrid
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