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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Demand Planning & Fulfillment Lead- Nordics

Travel Required?:  Travel - up to 10% of time
Date:  Jan 13, 2022
Partial remote working option

No Relocation Assistance Offered
# 122121 - Copenhagen, Copenhagen, Denmark

Location: Copenhagen

Reporting to: NE Demand & Supply Chain Manager


Why Work For Colgate Palmolive:


  • The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.

  • The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.

  • The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.

  • The Colgate Values: Caring, global teamwork and continuous improvement are integral to how we operate every day


Job Purpose

  • Execute CP Demand Planning Fundamentals for nominated Nordic country and delivery of core functional KPI’s
  • To manage preparation, alignment, and communication of a high quality country demand plan  and play a key role in the Monthly Discipline process
  • Work with Customer Development to plan launches, distribution changes, fast tracks and highlight significant forecast trends.
  • Manage supply situation for the Nordics and work with O2I, CD and SNP to manage priorities  to maximise case fill and Customer Service for all Nordic countries


Main Responsibilities

Demand Planning 

  • Follow the Colgate standard monthly Demand Planning process & build a high quality demand plan in APO 

    • Gather customer plans (baseline, promotions & new products) & other key information from multi-functional team (CDT's, customer development from Hub or country, consumer marketing). Determine deviations vs. statistical demand plan, gain alignment, & document key assumptions. 

  • Review demand plan and align with CD team and CBP forecast through the monthly disciple process

    • Prepare & participate in the monthly CBP discipline process to develop an aligned demand plan for country of responsibility. Gaps & opportunities are identified, quantified & addressed. Business performance for most recent month, quarter, YTD vs. plan is reviewed.

  • Manage demand

    • Monitor orders and shipments on a regular basis.  Understand sources of significant changes & flag to commercial and supply chain partners. Facilitate resolution of demand requirements outside of agreed to tolerances via “Fast Track Process”

  • Measure and track performance

    • Measure, report, and drive improvement of demand planning accuracy for the total subsidiary, and category level categorized by new products, regular items, & promotional items. Sources of Demand Planning bias are identified, addressed, and eliminated.

Demand Fulfilment 

Stock Availability & Communication

  • Liaise closely with Customer Development to understand account activities, ways of working and priorities.
  • Work with SNP and Demand Planning to identify potential stock availability issues.
  • Effectively communicate availability risks and shortages to the Nordics Commercial team
  • Work with Customer Development teams to allocate stock, remove promotions, rephrase orders or optimise forecasts, to mitigate supply risk
  • Understand sell through trends highlight risks and take action to mitigate the risk of stock outs
  • Prepare weekly stock availability reporting to Customer Development and wider business. To include value availability risks.
  • Acts as a single point of contact for CBS (O2I, SNP, 4PL) in the hub and a point of escalation for Customers, Customer Development and the wider business.


Reservations & Allocations & Quota's

Communicate Customer priorities to O2I team

Manage the reservation, allocation and quota process within the subsidiary; work with Customer Development to agree robust allocations.

Understand changing customer development priorities and reallocate stock or remove allocations, to minimise shortages.


Inbound Transportation

Act as the interface between hub and CBS. Receive communication on inbound delivery dates and delivery delays, understand implications and highlight to Customer Development.


Order to Invoice Team

Act as the interface between the Customer Development Team and Order to Invoice team, answering questions and acting as a point of escalation for both parties.

Provide insight to enable O2I to effectively communicate supply issues and “get well dates” to Customers.


Competencies Required:


  • Communicates Effectively

  • Promotes Teamwork

  • Sets the Example

  • Gives and Seeks Feedback

  • Values Unique Contributions



  • Leading Change

  • Consumer/Customer Focus

  • Influence/Negotiation

  • Business/Global Perspective

  • Relationship Building

  • Analysis/Decision Making

  • Planning/Priority Setting

  • Effective Execution



  • Managing Demand

  • Continuous Improvement

  • Logistics Systems & Analysis

  • Business & Financial Understanding

  • Supply Chain Collaboration

  • Statistical Knowledge



Personal Attributes:


  • Honours Degree in Business, Engineering, Mathematics, Finance or Logistics or equivalent Experience

  • 5+ years of Consumer Goods experience in Customer Development, Manufacturing, Customer Service & Logistics, Finance, and/or Marketing.

  • Proven track record in Demand Planning or Forecasting


  • Confidence to challenge the status quo and promote new and better processes and ways of working through influencing people at all levels of the organisation

  • Inquisitive, proactive and challenging to identify new opportunities for improvement across business functions and proactively work with others to gain buy-in and deliver change

  • Excellent communication skills and authoritative approach - sought out by others for opinion and comfortable in being the business expert in their field.

  • Able to see the End to End Business picture in any situation, provide balanced objective input through fact based analysis into the decision making process.


Key Challenges

  • Balancing Supply and Demand to deliver Demand Planning Accuracy Targets to support business goals through Casefill and Inventory Management

  • Gaining and maintaining Share of Voice with the Commercial Team in CBP Commercial Process. Leading the Commercial business team in reconciling the business forecast with the Demand Plan

  • Identifying and resolving short term supply issues

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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