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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Service & Logistics Specialist

Travel Required?:  No Travel
Date:  Sep 14, 2022
Partial remote working option

No Relocation Assistance Offered
# 144720 - Copenhagen, Copenhagen, Denmark


Are you specialized within Customer Service and Logistics and have a desire to make a difference every day for your internal and external stakeholders, our customers and their pets? Are you comfortable switching and changing between multiple systems and tasks during a day? If so, then we offer a challenging and rewarding role in our Nordic Customer Service and Logistic team. We are part of an international FMCG Company with plenty of scope to learn and grow in a strong team.  


We are now looking for a Customer Service & Logistics Specialist (CS&L Specialist) - structured and detail oriented with ability to prioritize and take ownership. This is an exceptional opportunity to be part of a market leading brand at an exciting time of growth and change. We are looking for a new team-member for our Nordic CS&L department, based in Virum, north of Copenhagen. The position reports to the Nordic CS&L Manager. 



At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through groundbreaking innovation, outstanding nutrition, and the most promising people.


Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together.


We are a dynamic and mighty team, with big dreams and big opportunities for those that join in our mission. Our well-established team is highly motivated and driven to help transform the lives of pets. Joining our company will also offer you the opportunity to build a strong career path across the wider Colgate-Palmolive world so if you’re interested in work that matters and want to be part of our exciting journey, we invite you to apply! 



The primary purpose of the role is to provide support to the local CS&L through coordination and management of various projects and processes covering the Nordic Market.

The key responsibilities of the position are:

  • Provide support to CS&L

  • Extract data and report to our 3rd party logistics provider (3PL) as well as assorted reports to the Manager and Nordic sales team

  • Carry out the Quarterly Revenue Recognition

  • Managing product transitions in SAP and reports

  • Assist/handle customer service enquiries and administrative ad hoc tasks. (access requests, order- and delivery issues)

  • Manage and solve failed EDI messages

  • Assorted demand planning of Hills Nordic

  • Creating purchase orders and making goods receipts on these from our 3PL

  • Doing stock alignment to ensure same quantities in SAP and 3PL systems

  • Carrying out ad-hoc assignments for CS&L



The successful candidate will need a lot of drive and a strong consumer and customer focus coupled with strong interpersonal skills, passion and professionalism.

We are looking for an individual with a strong sense of planning, a positive personality and a great sense of humor, prioritizing and analytical thinking.

In addition, the candidate has:

  • A sharp glance and an understanding of what it means to work in a Global matrix-organization

  • Strong ability to prioritize and handle multiple tasks simultaneously

  • Proactive and analytical person, who likes to take ownership for the projects assigned to you

  • A flexible and mature approach and the will to complete both routine tasks and take on new challenges

  • The ability to communicate effectively (both orally and in writing) and enjoys working in a team, both within CS&L and cross-functionally

  • Driven, result oriented team player with strong interpersonal skills
  • Outgoing personality who thrives in a fast paced international environment

  • Relevant educational degree and work experience within CS&L or similar

  • Excellent Excel skills

  • Excellent skills in English – Understanding Danish, Swedish or Norwegian is a plus

  • An international and positive mindset


The job we offer is a full time position. The location of your team is in our offices in Virum, Denmark however the job will be done partly on a work from home basis. 

We offer a very pleasant, international and professional work culture within a fast-growing, dynamic and result oriented company where there is room for independence and personal responsibility. 

If you’ve read this far, we bet it’s because you’re serious about joining a group of passionate people so just hit the “apply” button and submit your application.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.


Are you interested in working for Hill's Pet Nutrition?
You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.


Work that matters, fueled by passion for pets!  

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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