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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Manager

Travel Required?:  Travel - up to 10% of time
Date:  Jul 28, 2022
Remote working option during the current situation

Relocation Assistance Offered Within Region


The Company


Do you want to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions?If this is how you see your career, Hill’s is the place to be! Hill’s Pet Nutrition is a $2.3 Billion, global division of Colgate-Palmolive Company and the maker of Prescription Diet, Science Diet, and Healthy Advantage brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals worldwide. Our company is a globally recognized Best Place to Work.The Hill’s Division wet (can) worldwide business continues experiencing robust global growth representing a +$700MM business in 2021, expected to grow to +$1Bn in net sales by 2025.



Castiglione delle Stiviere (Mantua, Italy) at Hill's Pet Nutrition Manufacturing S.r.l. established May 2022


Job Summary

The Quality Manager is responsible for developing, assigning responsibility, implementing, monitoring and leadership of the Plant Quality & Food Safety Program.  This includes training, instruction and execution of methodologies to enable the plant to deliver consistent, safe and effective products. This position will have primary responsibility for ensuring site compliance with Colgate / Hill’s, Governmental Regulatory, local Regulatory, and International Regulatory Quality-related requirements. This position is also responsible for managing the plant’s Quality Audit Program to ensure conformance with standards and Quality-related regulatory requirements and serve as the key point of contact for any Governmental inspections or inspections from comparable International Regulatory Agencies.  In addition, this position is a key member of the Site Strategic Team, and ensures that the Quality Organization effectively contributes to key business building activities such as customer service, cost savings, technology transfer and management of change.


Principal Duties and Responsibilities


  • Develop and implement the site specific Quality Systems and Food Safety Plan including Quality Management strategies, direction, and policies with the goal of protecting the business, reducing variation and waste, and growing the business.
  • Accountable for ensuring compliance with Colgate /Hill’s Quality Standards, Local, Governmental, and International Quality and EOHS Regulatory standards and guidelines and will interface with all agencies to communicate, address, and resolve any issues.
  • Responsible for execution of Environmental and Micro programs and the C&S Program at the facility both on finished goods and processing / packaging equipment 
  • Responsible for reporting KPI’s of Quality systems both internally and externally on a monthly basis or higher frequency as determined by business.
  • Accountable for the robustness of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, CAPA, Change Control, Internal Audits, Laboratory Management and Documentation Management.
  • Manages the development and implementation of the site’s Quality Audit program to ensure conformance with standards, quality-related regulatory requirements, cGMP’s, and leads the development and implementation of CI and action plans to address any internal/external quality or food safety audit findings.
  • Accountable for the site’s consumer satisfaction programs such as consumer complaint tracking and reduction of plant controllable complaints
  • Administers all Performance Management and Coaching / Feedback activities and provides effective career development and planning for all members of the Quality Team at the site.
  • Participation with other plant managers / Corporate Quality in continuous improvement projects.
  • Functions as a key member of the Site Strategic Team which supports the plant’s vision, provides resources to achieve plant strategy, ensures decision making processes are consistent with guiding principles, establishes clear direction and CI expectations, leads and supports change for the plant.
  • Prepare and Manage operating budgets for variable and fixed overheads for the Quality Team.


Education/ Experience Requirements

Basic qualifications include: 

  • B.A./B.S. degree in Chemistry, Engineering, Microbiology, Biochemistry, Food Science or related field or a Bachelor's degree with 10+ years of Quality Management experience in a plant environment.
  • 8+ years of experience in Quality, Supply Chain, R&D, or technical related experience
  • At least 5+ years of experience in a manufacturing/ plant operations environment.
  • At least 5 years of experience conducting and facilitating effective Failure Investigations, Corrective and Preventive Action, Notices of Deviation and management of Change Documentation.
  • Direct experience and active participation in an Audit Inspection by a Regulatory Agency


Preferred qualifications include:

  • 5+ years of supervision experience
  • 5+ years of experience with the Hill’s product portfolio and business systems


Expected Areas of Skills 

  • Excellent project management skills
  • In depth knowledge of product portfolio
  • Proficient knowledge of Cleaning & Sanitation Programs and Food Defense / Food Safety
  • Proficient in developing and presenting business presentation to Senior Management
  • Ability to work as a member of Strategic Team to develop / facilitate business direction to plant
  • Excellent interpersonal and communication skills (written and verbal) 
  • Proficient Knowledge of HACCP, GMP’s, and SPC
  • Proficient in reviewing, understanding, and interpreting microbiological data
  • Excellent ability to multitask and prioritize duties
  • Proficient Computer skills
  • Excellent ability to understand and apply finance and accounting principles and oversee department budgets.
  • Excellent at identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts for analysis
  • Excellent attention to detail
  • Excellent at using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, policies, or standards
  • Proficient at collaborating with EU Regulatory agencies, Customers, or other agency’s during an audit


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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