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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Manager

Travel Required?:  Travel - up to 10% of time
Date:  Jul 27, 2022
No remote working option

Relocation Assistance Offered Within Country
# 138452 - Cambridge, Ohio, United States

Do you want to be part of a team that is building a future to smile about? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions? If this is how you see your career, Colgate is the place to be!

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.



Responsible for developing, assigning responsibility, implementing and monitoring the Cambridge, OH site Quality Plan.  This includes delivery of training and execution of methodologies to enable the manufacturing site to deliver consistent, safe and effective products.   Responsible for managing the site’s Quality Audit Program to ensure conformance with standards and Quality-related regulatory requirements.  The individual will also leverage audit results and other data based Key Performance Indicators (KPIs) to identify and drive continuous improvement opportunities and reduce variation and waste.



  • Execution of all Quality Systems in the plant

  • Define and implement and execute the site specific Quality Plan, including Quality Management strategies, direction and policies with the goal of protecting the business, reduction of variation and waste, and growing the business.

  • Ensure site compliance with Colgate’s Global Quality Standards, current Good Manufacturing Practices (cGMPs) and local Regulatory requirements

  • Interface with Company Regulatory and Legal Departments to address local regulatory issues and to communicate with local regulatory agencies.

  • Has highest ranking site-wide accountability for the robustness of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, Corrective & Preventive Actions, Change Control, Internal Audits, Laboratory Management and Documentation Management.

  • Lead the site-wide quality/compliance inspections from regulatory agencies as applicable.

  • Accountable for leading (in cooperation with other site Leadership Team members) the development and implementation of action plans to address audit findings from external quality/compliance audits and internal Colgate cGMP audits.

  • Leverages audit results and other data-based Key Performance Indicators (KPIs) to identify and drive continuous improvement opportunities and reduce variation and waste.

  • Accountable for the site-wide consumer satisfaction programs such as Consumer Complaint Tracking & Reduction and the On-Shelf-Quality Program.

  • Ensure the onboarding and safety training of lab technicians that will be working on or around the Process Safety Management (PSM) covered processes to obtain quality and micro samples.

  • Work with Operations and PSM Coordinator to ensure that new technicians are in compliance with site policy for working on or around covered PSM processes.

  • Complete a PSM 100 workshop within one calendar year from hire date.

  • Has primary accountability for all Performance Management and Coaching / Feedback activities for all members of the Quality Organization at the site.

  • Is a key member of the Site Leadership Team, and ensures that the Quality Organization effectively contributes to key business building activities such as customer service, cost savings and Technology Transfer

  • Ensures that appropriate Statistical Process Control (SPC) tools are effectively used in key site processes to drive continuous improvement.

  • Measure Divisional KPIs and report progress to Senior Management.


Required Qualifications:

  • Bachelor's Degree (or equivalent university degree) in Chemistry, Microbiology, Biochemistry, Engineering or related field.

  • At least 10 years of experience in Quality, Supply Chain or Research & Development 

  • At least 5 years of experience in a Manufacturing/Plant Operations environment 

  • At least 5 years of experience conducting and facilitating effective Failure Investigations, Corrective and Preventive Action, Notices of Deviation and Management of Change Documentation 


Preferred Qualifications:

  • At least 5 years of experience in a regulated industry i.e. FDA, EPA or OSHA 

  • Direct experience with active participation in an FDA or EPA inspection of a site is required. 

  • Experience in a leadership position for hosting an FDA or EPA inspection is highly desired. 

  • 2 years using statistical tools such as Minitab, SPC 

  • 5 years of supervision experience 

  • 2 years of experience in a Technology Transfer role 

  • Experience using SAP or other plant-related computer systems

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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