CP Skin Health Group is looking for a Business Development Representative to promote and grow the PCA SKIN and EltaMD brands by driving sales and continually expanding the medical and aesthetic customer base in a geographic territory. The Business Development Representative will also be managing key corporate accounts in the territory in order to maximize professional skin care treatments and sell-thru opportunities for the brand. To be successful in this role, the candidate must be entrepreneurial, show business acumen, be competitive in nature, and a creative thinker with an engaging personality who represents the brand in a professional and customer-centric manner. The candidate must also possess the ability to build, grow and foster relationships with existing and new accounts to grow their territory business.
What you will do:
- Travel in-person within your territory to engage and support EltaMD and PCA SKIN accounts to build, grow, and cultivate relationships to generate new business opportunities and sales revenue growth
- Analyze sales data and business needs to continually assess areas of opportunity, trends and call activity
- Build and maintain trusting relationships with all call points at locations, to include physicians, nurses, business owners, spa managers, front desk administration, estheticians, massage therapists and all other supporting staff.
- Conduct product trainings and special promotional events to drive sales efforts and results, being mindful of the return on investment (ROI) of their time and budget investment
- Service existing accounts, obtain orders, plan and conduct educational workshops to maintain in-office technical knowledge standards and assist with selling techniques and home care treatment regimen recommendations to maximize in office advanced skincare treatment results with EltaMD and PCA SKIN products.
- Support customers in their marketing efforts by facilitating and attending open houses and similar in-office events and promotions
- Schedule and route monthly in-person account visits on an appropriate call cycle based upon tiers and geography to support and maintain territory coverage plan and optimize business results.
- Track account and sales activities, account visits, current business conditions, marketing activity, trends and competitive information through CRM software.
- Resolve customer issues by investigating problems; developing solutions; and working with management.
- Prospecting within territory to open new accounts and grow business in these accounts.
- Re-engage former accounts, understanding why their purchasing has declined, addressing any issues, and bringing them back to the brand.
- Work strategically with Schools to engage emerging professionals
- Represent the brand in-person at industry trade shows and medical professional conferences
- Achieve or exceed sales objectives on a monthly and quarterly basis to deliver sales results and maximize individual variable compensation payout.
What We’re Looking For:
- Forecasting experience and business analysis skills
- Competitive drive, balanced with team oriented, positive attitude
- Skilled presenter, with the ability to communicate verbally and in writing in a professional, timely and businesslike manner
- Customer service mindset
- Strong business acumen and territory management experience
- Resilient and able to thrive in a fast paced environment with strong multi-tasking abilities
Required Qualifications:
- 2+ years’ experience in sales and business development, preferably in aesthetic, medical or beauty industry
- Experience using CRM tools (e.g. Salesforce)
- A valid driver’s license (not a high-risk driver) and reliable car
- Ability to fulfill heavy domestic travel requirement, mostly driving within geographic territory (approx. 80-90% of the work week), as well as sporadic air travel to industry tradeshows or company meetings/trainings
- Demonstrable presentation, selling and communication skills
- Must occasionally lift and/or move up to 25 pounds
- Experience in using Microsoft Office tools (Word, Excel, Powerpoint) and/or Google Suite (Docs, Sheets, Slides)
Preferred Qualifications:
- Bachelor's degree or Esthetician License strongly preferred
- Bilingual