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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  IT Regional Manager

Travel Required?:  Travel - 25% of time
Date:  Sep 24, 2023
Hybrid

No Relocation Assistance Offered
# 152808 - Buenos Aires, Buenos Aires, Argentina

Do you want to be part of a team that is building a future to smile about? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions? If this is how you see your career, Colgate is the place to be!

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

 

The IT Regional Manager is responsible to guarantee local and global IT services for both hardware and software for the entire Southern Cone (AR-PY-CL-UY). Be the IT reference person for the region.

 

Responsibilities:

  • Manage and maintain the provisioning of critical infrastructure services (local, virtual and specialized services) for CP
  • Lead local/regional projects and manage complex and/or major infrastructure initiatives
  • Monitor and improve the performance and utilization of Infrastructure Services
  • Provide second level technology troubleshooting (desktops, laptops, servers, LAN connectivity, network printers, and local software)
  • Manage the acquisition, control, replacement and maintenance of IT equipment, including asset tracking, leasing and budgeting aspects for the entire region under your responsibility
  • Develop a partnership with business management, users and suppliers in the Southern Cone
  • Maintain effective communication with the management and users of the Southern Cone, the W&CS team and the rest of the GIT organization
  • Monitor, coordinate and manage with relevant people any system / infrastructure performance / reliability issues
  • Act as liaison with the Global Infrastructure Service to escalate and resolve critical issues in the region
  • Direct investigations of unusual patterns or anomalies affecting the infrastructure and general business objectives; determine and/or recommend appropriate actions
  • Ensure alignment with GIT standards, policies and procedures
  • Lead the internal and external IT audit process in the region
  • Quarterly complete all tasks related to the list of infrastructure controls of the region in charge
  • Perform infrastructure management activities ensuring compliance with maintenance policies and security requirements
  • Provide local coordination and planning of the GIT Grid projects
  • Assist the global process with the preparation and administration of the regional infrastructure budget
  • Participate and encourage user participation in the change management process. Plan the effective preparation of users for new launches of IT products and/or services
  • Maintain knowledge of current industry trends, the capabilities of the latest technology, and the potential impact on supporting the business
  • Keep all relevant parties (CP and GIT) fully informed of the plans, progress, problems and risks related to the IT infrastructure
  • Locally monitor, support and encourage greater use of IT technologies through technology launches and training sessions.
  • Maintain proactive communication with users at all levels of the organization to ensure their perspectives are incorporated into GIT products and services
  • Collaborate with other teams within GIT to evaluate standards, propose policies and procedures to improve support and end user experience
  • Develop a performance measurement framework and facilitate the feedback system to Infrastructure staff on issues such as customer service, communication and technical skills, in order to improve the quality of support provided


Requirements:

  • Bachelor's Degree in Computer Science, Engineering in Information Systems or related field.
  • Have at least 8 years of experience, working in a corporate IT support environment and with personnel in charge. Management of budgets and local and global suppliers.
  • Desirable experience in the private sector and in a multinational consumer goods organization.
  • Advanced English
  • Windows 10/11, Windows Server 20XX
  • Apple iOS
  • Active Directory, OSD Deployment
  • WMware Virtualization
  • Cisco VOIP
  • Familiarity with the TCP/IP Network Protocol
  • Experience troubleshooting device connectivity issues
  • Experience with Cisco network switch configuration and Virtual Lans
  • Desirable knowledge in WMware WorkspaceOne
  • Desirable experience with Freshservice or any other ticket tool.
  • Desirable knowledge with Google Workspace
  • Desirable experience with VMware and Nutanix environments
  • Desirable experience with SAP.

 

#LI-Hybrid

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.  

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


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