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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Marketing Insights Manager (Brand Experiences / Innovation & NPD)

Travel Required?:  Travel - 25% of time
Date:  Jun 8, 2022
No remote working option

No Relocation Assistance Offered
# 133425 - Bangkok, Bangkok, Thailand


Position Title : Marketing Insights Manager (Brand Experiences / Innovation & NPD)

Report to : Head of Insights (Hub)

Department : Marketing

Location:  Klongtoey, Bangkok, Thailand The office is not connected to MRT/BTS,

Parking lot is provided for employees with free of charge)



  • Lead Insights that drive Innovation and Brand Experience Planning  for the market.

  • Bring in new expertise to the organisation and build capabilities especially to  drive innovation and brand experience and audience planning/ social listening



  • Bring and Keep People Front & Centre in the Innovation Process

    • Directly drive Horizon 1 and Strategic hub based innovation initiatives

    • Mine trends/ understand and use predictive analytics to inform innovation / social listening to inform innovation

    • Help develop People driven and feasible Concepts, Prototypes, visualisations etc

    • Continuously improve agile methodologies to help optimise innovation for market success

    • work collaboratively to ensure delivery through the CIC team, IBE and agency teams in the hubs/ on ground

    • Update tech and other platforms that help in Agility and Development and Sharing of meta learnings


  • Audience Planning and social activation: (Support Division Insights) build independent capability over the next one year

    • Set up data and information tools/ agency relationship  in the local market 

    • Work with social agency to identify audiences and with wavemaker to build activation plan

    • Build social activation programs that lead conversation to commerce




  • Bachelor’s degree in related field. Master’s degree is a plus.

  • Any social/Comms/ PR degree is a value add.

  • At least 6-7 years relevant experience consisting of

  1. Basic Grounding in a research/ insights agency - at least 2-3 years

  2. Additional  experience in any of these areas:

    1. Must have - CMI (client side) for innovation/ mining trends/ NPD insights. Strategy / innovation consultancy in an Advertising Agency, Innovation Agency (eg: Ogilvy Consultancy/ Strategy talent that has done concepting/ new product development projects for the clients/ trends agency/ NPD consulting)

    2. Optional (Nice to have skills )

      1.  Has worked in a Social listening/ research/  media intelligence company - has been involved in Digital strategy Market, brands insights based on social media and web. Has experience in  Social/ audience planning identification and activation (eg: have worked in the past in agencies like- we are social)

      2. Has experience working in  PR/ Influencer management company with experience identifying influencers and activating influencers


Focused Skills & Competencies:  

1) Innovation:

  1. Uses Tools to track micro and macro trends that impact NPD. tracks social/online conversations  w.r.t new needs, evolving product categories/ new innovation opportunities that can be spotted and fed into the innovation pipeline for CP .

  2. Understanding of portfolio strategy and how innovations fits into it to drive growth 

  3. Experience in agile sprinting new product innovation,  consumer feedback in innovation process that helps to learn, adapt and test online

  4. Experience working with Design Agency to land Brand Experience of NPD concepts  (Visual assets, Technical product story,product/ brand claim, hook + full Concept qualified and locked in) 


2) Audience identification and activation:

  1. Well versed with Data Sources  such as  Social Listening tools/ google analytics, Facebook analytics for audience insights

  2. Conduct social media listening of consumer insights

  3. Knows how to work with social listening/ audience profiling agencies to develop compelling social content  (conversation to commerce) programs that expand  reach across key target audiences


  • Can identify and influence strategic decisions through fact-based analysis with good business perspective and critically ‘Ability to join Dots’

  • Command of standard and evolving Insights Methodologies, including Culture and Data  to solve complex business challenges and create/recommend appropriate action.

  • Fluent English, good  communication  and negotiation skill

  • Must have ability to make impactful presentations and influence an audience


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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