Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later.

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Development Manager (Hypermarket)

Travel Required?:  Travel - 75% of time or more
Date:  Nov 22, 2023

No Relocation Assistance Offered
# 155158 - Bangkok, Bangkok, Thailand


Key Account Manager (Hypermarket)




Department’s Top 3 Objectives:

  1. Achieve the Commercial Goals

  2. Improve Customer Engagement in order to develop the Customer Partnership

  3. Flawlessly Execute at the shelf for shoppers


Core Responsibilities:

  • Business managing 

  • Customer Planning

  • Win-Win & Mutual Benefits  Approaching

  • Customer Negotiation

  • Spending managing

  • 5Ps Execution Managing

  • Continuous Profitable/ Sustainable Growth Managing


Day-to-day responsibilities:

  • Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.

  • Regularly visiting stores in order to identify areas of improvement.

  • Resolving operational issues at head/regional offices or in-store.

  • Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy. 

  • Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to identify shortfalls/potential upsides against established objectives.

  • Identifies causes of 5P activities’ underperformance, both internal and external to Colgate.

  • Develops and pre-evaluates corrective action plans for 5P activities; seeks approval and executes as required.

  • Collects information on the external environment (e.g., competitor activity) during the promotion period.

  • Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.

  • Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.




Educational Qualifications:

  • Bachelor’s Degree or Higher in Business Administration, Marketing or related 

  • Experience: 

    • 1-3 Years Of Consumer Goods Industry Experience

    • 3-5 Years Of Functional Experience 

  • Professional Qualifications:

    • Planning And Priority Setting 

    • Building Strong Relationship And Conducting Negotiation With Customer

    • Customer Engagement

  • Skills:

    • Good Listener And Balance Discussion 

    • Good Analytical Thinking To Identify Potential Business Factors

    • Good Command Of Spoken And Written English

    • Possess leadership skills

    • Strong Initiative skill 

  • Functional Competencies:

    • Customer Influence And Negotiation

    • Understand Our Environment



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Segment: Marketing Manager, Network, Compliance, Manager, Marketing, Technology, Legal, Management