Job Title:  Customer Development Manager (Hypermarket)

No Relocation Assistance Offered
# 155158 - Bangkok, Bangkok, Thailand

Key Account Manager (Hypermarket)

I. ROLE&RESPONSIBILITIES

Department’s Top 3 Objectives:

1. Achieve the Commercial Goals

2. Improve Customer Engagement in order to develop the Customer Partnership

3. Flawlessly Execute at the shelf for shoppers

Core Responsibilities:

• Business managing 

• Customer Planning

• Win-Win & Mutual Benefits  Approaching

• Customer Negotiation

• Spending managing

• 5Ps Execution Managing

• Continuous Profitable/ Sustainable Growth Managing

Day-to-day responsibilities:

• Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.

• Regularly visiting stores in order to identify areas of improvement.

• Resolving operational issues at head/regional offices or in-store.

• Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy. 

• Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to identify shortfalls/potential upsides against established objectives.

• Identifies causes of 5P activities’ underperformance, both internal and external to Colgate.

• Develops and pre-evaluates corrective action plans for 5P activities; seeks approval and executes as required.

• Collects information on the external environment (e.g., competitor activity) during the promotion period.

• Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.

• Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.

II. EDUCATION AND FUNCTIONAL EXPERIENCE REQUIRED

Educational Qualifications:

• Bachelor’s Degree or Higher in Business Administration, Marketing or related 

• Experience: 

  • 1-3 Years Of Consumer Goods Industry Experience

  • 3-5 Years Of Functional Experience 

• Professional Qualifications:

  • Planning And Priority Setting 

  • Building Strong Relationship And Conducting Negotiation With Customer

  • Customer Engagement

• Skills:

  • Good Listener And Balance Discussion 

  • Good Analytical Thinking To Identify Potential Business Factors

  • Good Command Of Spoken And Written English

  • Possess leadership skills

  • Strong Initiative skill 

• Functional Competencies:

  • Customer Influence And Negotiation

  • Understand Our Environment

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.