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Hills UK & IRE Customer Service and Logistics Intern

Date: Aug 13, 2019

Location: Surrey, ENG, GB

No Relocation Assistance Offered
# 74665 - Surrey, England, United Kingdom

This position is a 6 month contract.

 

Location: Guildford, Surrey, UK

Hub: NE Hub

Department: CS&L

Reporting to: Customer Service and Logistics Manager

 

Why Work For Colgate Palmolive:

 

  • The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.

  • The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.

  • The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.

  • The Colgate Values: Caring, global teamwork and continuous improvement are integral to how we operate every day

 

Job Purpose

Internship position to support Hill’s UK and Ireland Customer service and Logistics Team with their responsibilities with continuous improvement of CS&L performance, both service to customers and internal efficiencies with the ultimate goal to accelerate growth

 

Main Responsibilities

Vendor Management Inventory

 

  • Perform ongoing, forward looking inventory planning and deployment / replenishment operations

  • Inventory Modeling/Define inventory levels by SKU considering demand fluctuations, lead time, minimal order quantity, frequency of replenishment to prevent slow moving stock 

  • Supply Planning of new products and promo volumes

  • Identify, resolve and prevent unplanned inventory deployment exceptions such as, but not limited to, production shortages, stock redistribution, forecast changes/fluctuations, and transportation interruptions.

  • Perform SAP processing and maintenance related to replenishments

 

Portfolio Relaunch

 

  • Review transition plan by SKU and by customer

  • Alert if any gaps between phase out & phase in

  • Coordinate demand and supply synchronization

  • Continuous status update for Commercial Team & Customers where applicable

 

Reporting

  • Run CS&L regular reporting (Out of stock Projection, Exceptions, Inventory trackers, KPIs Tracker etc.)

Master Data

  • Support with SAP APO master data cleaning 

  • SAP Customer Planning Groups adjustments

 

Other tasks

  • Staff order processing

Personal Attributes

  • Educated to degree level

  • Highly competent commercial and analytical skills

  • Previous strong healthcare experience – either dental, pharmaceutical or OTC products and a desire to succeed in this field

  • Personal presence that (1) commands respect/trust and the ability to build strong relationships quickly throughout CP’s matrix structure and (2) commands respect/trust to be gained from dental professionals & government officials, esp. Department of health

  • Confidence and gravitas to challenge the status quo and influence people at all levels of the organisation

  • Inquisitive, proactive and challenging to identify new opportunities for improvement and proactively work with other functions to gain buy-in and initiate change 

  • Team player – motivate and enthuse others 

  • Excellent communication skills and authoritative approach - sought out by others for opinion

  • Strikes the right balance of demonstrating consistent brand passion with objective, fact-based  decision making

 

Key Competencies

Leadership Competencies 

  • Result orientated 

  • Self-Awareness/Personal Impact 

Functional Competencies 

  • Planning/Priority Setting 

  • Strong analytical skills 

Working Relationships (Key partnerships and reporting relationships) 

  • Internal work relationships: Logistics, Supply Chain, Marketing and Purchasing. 

  • External work relationship: Customers 

 

Key Challenges

  • Inventory Modeling

  • VMI process SAP automation & simplification

  • Support portfolio relaunch by analysing phase out/phase in product flow

 

Travel Requirements

May be required to visit customers or attend events across the UK with Demand Planner or CS&L Manager

 


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit http://www.hillspet.com and http://www.colgatepalmolive.com, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


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