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Customer Development Team Lead - Future Position

Date: May 27, 2019

Location: Selangor, 10, MY

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Location: Selangor, Selangor, Malaysia
No Relocation Assistance Offered
# 69663


Note: If and when there is a job opening, the Company will contact only those individuals who have submitted resumes that match the skills, experience, and other requirements of the job opening. These candidates will receive an invitation link to apply to the specific job and must apply again in order to be considered for it.

We appreciate your interest in Colgate-Palmolive and look forward to connecting with you regarding specific job openings that become available at our various locations around Malaysia.


Colgate-Palmolive Company offers exceptional careers within a truly global consumer products company.  Our operations are based in more than 80 countries and our products meet the needs of six billion people around the globe.




Job location : Across Malaysia

DIRECT REPORTS: (Title/s)  : Customer Development Executives



* Responsible for developing and supporting the partnership between Colgate and a group of customers / service providers in an assigned geography in order to deliver net sales, volume, distribution, NPAT, and market share targets

* Directing activities of assigned Customer Development Executives and working with Customer Development Managers in building relationships with key contacts (e.g., buyers, store managers) and providing customers with objective and trustworthy analysis of their business in order to ensure that accounts carry an excellent portfolio of Colgate products that receive optimal exposure at the retail store level. 

* Monitoring activity at store level and communicating competitive, category, and product (e.g., pricing, product assortment, and placement) information impacting sales results to customer marketing and sales management so that they can proactively respond with new strategies and tactics.



* Managing and setting the team’s objectives (within the local Direct / Indirect Priorities, Customer Development Strategy and Global Customer Strategy framework) and ensuring that the team delivers the overall team mission and goals, while building CP’s & the Customer’s mutual business, and working together to satisfy target consumer/shopper needs 

* Defining the specific roles of individuals within the team, promoting teamwork and ensure the team is motivated to deliver results 

* Establishing specific KPIs and ensuring tracking methods and communication are in place, and setting specific action plans for each team member to support their achievement of the team KPIs 

* Managing a monthly meeting in which the team’s mission and objectives are reviewed to ensure progress & alignment towards overall company goals, and where specific issues and KPI performance are discussed and action plans refined 

* Providing coaching and feedback and ensuring adequate training to team members; evaluating performance and developing IDPs, advising on career paths and providing opportunities for development, acting as a role model and reinforcing desired behaviors 

* Communicating the team perspective to subsidiary commercial and business planning processes 


Education Required : Minimum Bachelor's Degree





* Minimum 6 Years of Consumer Goods Industry Experience 

* Minimum 6 Years of Functional Experience 



* Customer / Service Provider Collaboration

* Customer Influence and Negotiation

* Understanding Our Environment

* RE / Customer Strategy

* Financial Proficiency

* Supply Chain Perspective







Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

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