Customer Development Executive - Future Position

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Location: Selangor, Selangor, Malaysia
No Relocation Assistance Offered
# 69961

Note: If and when there is a job opening, the Company will contact only those individuals who have submitted resumes that match the skills, experience, and other requirements of the job opening. These candidates will receive an invitation link to apply to the specific job and must apply again in order to be considered for it.

We appreciate your interest in Colgate-Palmolive and look forward to connecting with you regarding specific job openings that become available at our various locations around Malaysia

Colgate-Palmolive Company offers exceptional careers within a truly global consumer products company.  Our operations are based in more than 80 countries and our products meet the needs of six billion people around the globe

ROLE BRIEF

Position : Customer Development Executive

Department : Customer Development

Responsibilities:

Influence & guide Distributor Sales Representative (DSR) to achieve sales out through effective preplanning

Work with Vendor Management Inventory (VMI) to forecast service provider’s need, follow-up on orders to ensure timely and complete deliveries and prioritize service provider’s requirement when product is unavailable

Provide service provider with an objective and trustworthy analysis of their business to develop to develop collaborative strategies that drive incremental growth opportunities

List new Stock Key Units (SKU) in Indirect Customers to ensure speed to market of new innovations

Conduct regular business reviews and follow-up on sales activity, new products, customer service receivables & claims

Collaborate with service provider in recruiting and retaining DSR; and coaching & training DSR

Ensure DSR secure additional second site displays to reduce overall customer inventory & reduce slow and obsolete SKU

Provide effective coverage and visit assigned customers with required frequency to build rapport and perform customer business reviews to enhance future activities

Oversee storage and condition of POPs in service provider’s warehouse and ensure sufficient POP call quantity for each month

Collaborate with respective Merchandising Service Provider counterpart to ensure complete, effective, & efficient monthly activation and merchandising according to planogram and merchandising guidelines

Provide input on merchandisers’ itinerary to include new stores and improve overall efficiency of external merchandiser

Collaborate cross-functionally with Customer Service & Logistic (CS&L) to reduce the service providers; warehouse inventory days

Eliminate possibility of out-of stock situation and build optimal inventory level in service provider’s warehouse

Implement/Maintain First in First Out (FIFO) practice and reduce Slow and Obsolete SKU from the service provider’s warehouse

Education

Candidate must possess at least Bachelor's Degree in any field

Requirements

Possess Bachelor’s Degree in any field

Minimum 2 years working experience in the Consumer Goods industry

Minimum 2 years of functional experience

Proficient in MS Office

FMCG background is highly preferred

Other Functional/ Leadership Competencies

Functional Competencies

Understanding Our Environment

In Store Execution

Customer Influence & Negotiation

Customer / Service Provider Collaboration

RE / Customer Strategy

Leadership Competencies:

·Effective Execution

Influence / Negotiation

Planning / Priority Setting

Other Skills: Interpersonal Skills & Communication Skills

Leadership Skills – Must be able to lead a team of Merchandisers & Distributor Sales Representatives

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.