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IT Technical Analyst

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Date: 06-Feb-2019

Location: Sao Paulo, SP, BR

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Location: Sao Paulo, Sao Paulo, Brazil
No Relocation Assistance Offered
# 72248

 

Position Purpose:

Provide IT on-site support, participate and coordinate project implementations. Provide Infrastructure services (local, virtual and specialized services) to the business. Develop partnership with business management, users and vendors.  

 

Let´s Talk about responsibilities:

2nd level  Troubleshooting and resolution technology issues (desktops, laptops, servers, LAN connectivity, network printers, and local software)

Configure, image, deploy and setup End-user computers (software, hardware and peripherals),

Equipment lease change outs, moves, adds, changes 

Problem resolution and follow-up to infrastructure service problems and inquiries

Hardware and software inventory

Utilize CP help-desk and inventory tools (to collect/report and enhance the delivery of services)

Maintain and  improve expected service levels, and conduct regular performance reporting reviews  

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What you need for this position:

Bachelor's degree or in the last year to graduate (preferred majors in Computer Engineering, Engineering, Computer Science or Mathematics, Information system or Administration) 

At least two (2) years of IT Infrastructure related work/experience

Familiar with Google Tools - Gmail, Drive, File Stream, Sheets, Docs, Slides

In-depth understanding of PCs, networks , Hardware, software (CCNA or CCNP are a plus), Windows 10 

Knowledge in implementing and supporting  the following technologies - LAN/WAN, Windows Server 2016, Active Directory,SCCM , Symantec Antivirus,  Windows 10, OSD Deployment, VOIP 

Advanced in English

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability,  marital status, or any other characteristic protected by law.


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