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Customer Service Manager

Date: Aug 13, 2019

Location: Sao Bernardo do Campo, SP, BR

No Relocation Assistance Offered
# 74656 - Sao Bernardo do Campo, Sao Paulo, Brazil

Objetivo da Posicao

 

Complementar o trabalho de vendas assegurando que os pedidos sejam entregues dentro dos seus respectivos lead times, promover parcerias colaborativas com o cliente, através de um atendimento personalizado na busca de melhorias contínuas que reduzam os custos na cadeia de suprimentos, buscando sempre antecipar eventuais problemas.

 

Principais Responsabilidades

 

  • Desenvolver e manter programas constantes de visitas aos clientes;
  • Implementar melhorias contínuas através de projetos colaborativos que visam otimização de custos na cadeia de suprimentos.
  • Implementar e manter sempre atualizado um banco de dados com  um completo sistema de informações necessárias para o desempenho do departamento;
  • Elaborar e coordenar projetos que auxiliam o Depto. de Vendas da Cia. à atingir seus objetivos;
  • Estabelecer planos para diminuir as devoluções;
  • Desenvolver planos de paletização junto à clientes;
  • Coordenar e supervisionar os projetos das diversas filiais;
  • Visitar empresas de transportes;
  • Participar de convenções, feiras, seminários e reuniões;
  • Elaborar orçamentos das despesas fixas das filiais.
  • Responsável por ajudar e assegurar o cumprimento das políticas de compliance.

 

Requerimentos Basicos

 

  • Superior completo
  • 4 a 6 anos de experiência em Supply Chain, de preferência em Customer Service.

  • Ingles Avancado
  • Pacote Office
  • Conhecimentos do SAP

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


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