Customer Development Team - Customer Service and Logistics Manager

No Relocation Assistance Offered
# 75284 - Davao City, Davao del Sur, Philippines

ROLE & RESPONSIBILITIES

• Responsible for overall Supply Chain leadership to Mindanao Customer Development Team.
• Responsible for stock availability to meet customer requirements, while maintaining optimum inventory level at the Cagayan De Oro regional distribution center

DEPARTMENT’S TOP 3 OBJECTIVES:

1. Ensures healthy distributors inventory level and supports overall operational productivity.
2. Leads customer collaboration with key accounts in Mindanao
3. End-to-end supply chain support  to CDO RDC (PH54)

CORE RESPONSIBILITIES:

• Ensures healthy distributors inventory level, implementation of VMI, support in distributors’ infrastructure and GWP and overall operational productivity.
• Leads customer collaboration with key accounts in Mindanao to ensure efficient services to shoppers, high customer service level, and OSA.
• Generates regular reports e.g. promo monitoring, inventory health report, sales tracker, DSS/MOV computation, linecut reports, RTV/RUD reconciliation, CBP Analysis and Tracking Signal, etc)
• Analyze customer plans and monitors sell-thru 
• Inventory and product mix analysis of CDO DC to maintain inventory health and supply
• Optimize replenishment/ stock transfer strategies to ensure optimum warehousing and inbound costs related to stock transfers.
• Follow up on all inbound shipment and work with  Logistics to ensure timely deliver of stock transfers to the RDC
• (SD&S) Daily shipment tracking, works closely with demand and supply planners and land commercial team  to ensure stock availability to meet optimum customer service, distribution, speed to shelf and promotional fulfillment that is expected by the customers at the regional distribution centers.
• Daily monitoring of line cuts and proactively act on the out of stock items at the RDCs.
• Weekly warehouse pallet projections for the RDCs, highlight issues and explain deviations against budget, if any.
• Ensure availability of listing sample for product launches/relaunches at the RDCs.
• Monitors SLOB move-out vs. plan and follow up

LEADERSHIP/SUPERVISION:

• None

PROJECT WORK (IF ANY):

• Any Supply Chain initiative in supply planning, warehousing and customer collaboration

EXPECTED PERCENTAGE OF TRAVEL:  50%

BUDGETARY RESPONSIBILITY:

• No

REQUIREMENTS:

• Bachelor degree or above, majoring in logistics, engineering will be a plus
• Minimum 5+ years of experience in logistics or supply chain management
• Familiar with the operations in FMCG customer service and logistics
• Collaborative, customer oriented and proactive

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.