Job Title:  Veterinary Territory Manager

No Relocation Assistance Offered
Job Number #164009 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Location: South Wales, Cheltenham & Gloucester
Reporting to: Field Sales Manager

Why Work For Hill's Pet Nutrition:

• The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
• The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
• The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
• The Hill's Pet Nutrition Values: To help enrich and lengthen the special relationships between people and their pets.

Job Purpose
The role will be responsible for South Wales, Cheltenham & Gloucester territory.  This includes responsibility for business development and sales of our Prescription Diet, Science Plan, VetEssentials brands. This involves technical training and presentation of products to veterinarians, animal care providers and shop staff. You will also prepare commercial business development plans and programs for your customers. In addition, you will represent Hill's at various events such as congresses and exhibitions. 

What you will do: 

Clinic / Store Business Development 

• Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory
• Provide outstanding professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key collaborators in specified practices and stores
• Find opportunities in the customer base and develop technical and business propositions that meet the needs of both the company and the customer, resulting in BRMO leadership and outstanding 6P execution in clinics and stores
• Implement commercial activities to ensure:
• Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories (clinic)
• Full distribution, excellent visibility and active endorsement of our products by the store staff
• Rapid acceptance, endorsement and distribution of new products
• Establishment of shelf space and adequate inventory within each clinic/store
• Establishment of merchandising and practice protocols to Hill’s standards
• Increase recruitment of new users to our brands (e.g. active recommendations, trial programs)
• Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the requirements of our business and our customers.
• Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly

Territory Management 

• Achieve territory sales targets
• Plan and implement call value (coverage, frequency, productivity) for the territory, based on account classification and required activities
• Call reports and record maintenance for the area
• Review potential of accounts within the territory (every year)
• Promptly identify new accounts and secure strong presence and endorsement for Hill’s brands
• Maintain accurate records in the reporting system
• Leverage all Company available tools to drive execution.

Business & Financial Management

• Supervise achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate
• Lead the assigned budget and ensure submission of payment requests & T&E expenses

Product Knowledge

• Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study

Meetings & Conferences

Represent Hill’s at meetings/conferences e.g. Trade shows,  Local and National meetings, Client Meetings, Clinic/Store Special events
Stay ahead of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums  
 
Who you are:

• Relevant training or experience as a veterinarian/nurse is helpful.
• Relevant marketing experience in customer and business development 
• Goal and result oriented with excellent communication skills.
• Confident, with a positive demeanour and good collaboration skills.
• Good interpersonal and planning skills.
• Good English skills (in both speech and writing)
   

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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