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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Development Manager

Travel Required?:  Travel - 50% of time
Date:  24 Oct 2024
Hybrid

No Relocation Assistance Offered
# 163565 - Selangor, Selangor, Malaysia

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognised for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

About the role

Reporting to the Group Team Leader, the Customer Development Manager – is responsible for owning the business plan, achieving sales targets and growing market share from Indirect Trade Tier 1 retailers.

Critical to this exciting role, is an ability to work within a team. You will be a key member of the Indirect team and work very closely with all functions of the business to drive growth outcomes. 

 

Role & Responsibilities

  • Building and managing successful relationships with key partners
  • Development of joint business plans, including promotional strategy & action plans to close customer gaps, including post-event analysis and recommendations 
  • Lead future growth opportunities
  • Supervising sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement
  • Implementing and maintaining Category Management initiatives within customers, developed in partnership with the Shopper Development Manager 
  • Coordinating special events in co-operation with Marketing and Retail Marketing

 

Skills & Experience

  • Success in this role will come through relevant experience as a Key Account Manager within the FMCG industry.
  • Degree or equivalent experience qualified, you will be able to demonstrate success in the grocery channel in relation to negotiation, analytical ability, building long-term relationships and you will hold a high level of commercial and intuition for business (including a strong proficiency in the use of Microsoft Office and IRI Temple/Nielsen).
  • The successful candidate will possess a growth mindset, be solutions focussed, results-oriented attitude and an aim to develop and progress within the business.

 

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Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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