Job Title:  Senior Analyst / Specialist - CBS Learning Delivery

Relocation Assistance Offered Within Country
Job Number #164097 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! If this is how you see your career, Colgate is the place to be! Our diligent household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has supplied to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

The Experience:

In today’s dynamic analytical / technological environment, it is an exciting time to be a part of the Learning Delivery Team at Colgate. Our highly insight driven and innovative team is dedicated to driving growth for Colgate Palmolive in this constantly evolving landscape.

What role will you play as a member of the Colgate’s Learning Delivery team?

The overall responsibility of the role includes partnering with internal & external collaborators. As part of the Learning Delivery Team, this position is responsible for coordination, development and implementation of learning solutions. The role is also responsible for providing training feedback and recommending opportunities to improve the learner’s experience.

Who are you...

You are an Analyst:

• Handle key strategic and day-to-day operational responsibilities pertaining to the planning and execution of the Training Calendar for the region.
• Implement and supervise training programs within the designated region
• Create ad-hoc communication material on training happening in the region
• Leverage execution of learning plans on the ground and coordinate local
• (project) training efforts to ensure the full utilization of site training facilities, processes, resources, equipment and third-party vendors
• Assist in prioritizing training requirements; resolving and clarifying training goals and objectives; and identifying trainers to support Learning plans
•  Ensure LMS is updated and complete to support planning, completion tracking and reporting (eg: scheduling offering in LMS ahead of time, updating completion promptly)
•  Logistic coordination of instructor-led training courses (classroom or virtual) and train-the-trainer sessions
•  Coordinate, schedule, and setup virtual and classroom meetings
•  Moderate and/or host virtual sessions as needed
• Provide support to instructors and participants prior to, and during sessions (test content, resolve technical issues)
• Provide post-session support as required
• Support target audience identification and session management (eg: run gap report and communicate to incomplete Users)
• Facilitate training deployment, including testing and communications
• Track attendance / completion; confirm learner and instructor credit, etc.
• Be the first point of contact for Users for LMS queries
• Responsible for supervising the spent & budget of the division/hub

You connect the dots -

• Secure ongoing communication and alignment with COHRE, CBS and Business HR on the ground for current and new learning initiatives.
• Responsible to communicate to Business HR learning priorities based on input received from COHRE and address local/Regional training needs to COHRE
• Stay informed on legislation impacting the Region’s training and education obligations (e.g. Unions, Language requirements, type of learning format) and share it with COHRE; advance ad-hoc training needs
• Provide support to Business HR in responding to specific and unique technical and professional development issues.

You are a collaborator -

• Provide relevant collaborators with applicable training feedback
• Provide support and implement to regulatory compliance requirements (attendance, collect feedback, distribute recorded sessions) Recommend opportunities to improve the learner’s experience during virtual sessions.

You are an Innovator-

• Continually seek and support innovative approaches, practices and processes to improve the efficiency and effectiveness of training programs
• Active participation in global projects

Qualifications

What you’ll need...

• 2+ years of Learning experience on the ground experience
• Bachelor education, Master or equivalent experience preferred
• Up to 3 years of HR/Learning/Operation experience
• English: fluent (speaking, reading, writing)

Skills you will need

• General understanding of the Learning process/Vendor management
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
• Strong written and verbal communication skills; handles internal communications and external / client communications with detailed support and assistance
• Demonstrates customer focus
• Ability to perform administrative activities.
• Ability to work efficiently in a fast-paced, self-directed team-based environment
• Strong time management skills to prioritize efficiently and handle multiple, daring deadlines
• Strong project and process management skill

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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