No Relocation Assistance Offered
Job Number #174165 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Credit to Cash Deductions Analyst

Location: Mexico City, Mexico

Role Summary

Are you an analytical problem-solver looking to drive commercial efficiency and protect corporate profitability? As a Deductions Analyst, you will manage the end-to-end monitoring, review, and resolution of customer commercial promotions, pricing, post-audits, and logistics deductions (including short-payments, damages, and compliance claims). Reporting directly to the Deductions Team Lead, you will act as a critical business partner between commercial, finance, and logistics teams to secure missing documentation, resolve payment exceptions, and clear credit notes accurately. By pairing data analysis with cross-functional collaboration, you will directly safeguard internal controls, optimize working capital, and support process automation initiatives.

Responsibilities

• End-to-End Deduction Resolution: Monitor open item reports to validate, track, and research commercial and logistics deductions, moving invalid disputes to a collectible status and securing required adjustments.

• Audit Compliance & Validation: Review all promotion contracts, pricing agreements, and logistics evidence required to issue credit notes, ensuring absolute adherence to GAAP principles and internal control guidelines.

• Month-End Analysis & Metrics: Lead month-end close activities for the deductions scope, monitoring key performance indicators (KPIs) to compile executive commentary and prevent negative impacts on the P&L.

• Stakeholder & Portal Engagement: Manage direct communications with customer accounts payable departments, utilizing client portals and running operational alignment meetings to track dispute recoveries.

• Root-Cause Investigation: Analyze customer payment histories and external logistics data to identify the root causes of recurring deductions, implementing corrective actions to prevent future financial leakage.

• Continuous Improvement Support: Actively participate in process-mapping exercises to identify simplification opportunities, supporting the design and deployment of digital tools such as RPA bots or automated scripts.

Required Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Logistics, Supply Chain, Business Administration, or a related field.

• Experience: 1+ years of professional experience in Accounts Receivable, deductions management, logistics analysis, or general administrative finance.

• Technical Skills: Fundamental proficiency in Microsoft Excel for data sorting and basic formulas (such as VLOOKUPs), alongside a general comfort level using standard office productivity suites.

• Core Capabilities: Strong attention to detail, a collaborative team attitude, and excellent written and verbal communication skills in English to confidently manage cross-functional partnerships.

Preferred Qualifications

• System Familiarity: Prior operational experience navigating enterprise resource planning (ERP) platforms, specifically SAP or Oracle environments.

• CPG Exposure: Background working within a fast-paced global Consumer Packaged Goods (CPG) or fast-moving consumer goods business model.

• Digital Aptitude: An open, continuous-learning mindset with a strong interest in digital transformation, process automation, or workflow standardization.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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