Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Key Account Manager
Travel Required?:  Travel - 25% of time
Posting Start Date:  20/07/2026
Hybrid

No Relocation Assistance Offered
Job Number #174955 - Madrid, Madrid, Community of, Spain

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

We are looking for a Key Account Manager who will be responsible to ensure execution (internally and externally) with our key customers to achieve 5Ps strategies for each of our brands/categories, maintaining a long term relationship with them and maximizing sales opportunities.

 

  • Builds relations with key customers/stakeholders. 

  • Support the area for achieving the Company’s goals in terms of sales and distribution for the key customers.

  • Support the development of annual business plans for all key customers according to the Company Strategy, to drive profitably, increase sales, volumes, distribution and market share. 

  • Provides deep analysis of performance trends and monitors KPIs in order to define and implement effective action plans to improve performance.

  • Understands customer’s needs to recommend business solutions 

  • Provides coverage of stores to understand business dynamics

 

Principal Duties and Responsibilities

 

Support and implement Customer Strategic Commercial Plan to achieve Financial and 5Ps Objectives by Customer.

  • Partner with Re Marketing to tailor 5Ps Category Commercial Plan by Customer/Store format.

  • Complete account specific promotion & tactical analysis to identify opportunities to optimize trade spending.

  • Develop Pricing & Promotion plan in alignment with brand strategies.

  • Coordinate specific events activations.

  • Support the sales team to deliver sales targets within spending guidelines and alignment with brand strategy.

  • Support the sales team to control promotional and customer investment.

  • Create / Update Monthly / Quarterly reports to measure account performance .

  • Identify Risks & Opportunities

  • Support the sales team in business review preparation

  • Support the sales team in ROI / post-game evaluations for account specific initiatives.  Liaise with Retail Marketing and Finance to incorporate consumption & financial elements.

 

Support and manage commercial communication to support supply chain.

  • Develop/Maintain Demand Forecast (CBP) & Ensure Forecasting Accuracy.

  • Enter Customer Plan into Atlas.

  • Participate in Monthly CBP Discipline to review plans .

  • Communicate big hits to the Supply Chain team.

 

In depth knowledge of Customer and its performance in the marketplace.

  • Customer Intelligence

  • Clear understanding of Customer 5P Strategies, policies & procedures, requirements and future direction .

  • Develop relationships across the merchandising department of Customer Organization .

  • Superior customer intelligence to know how to get things done at store level and ensure excellence in execution.

  • Complete frequent store visits to identify opportunities to drive brand / category sales.

  • Customer Market Performance

  • Able to efficiently use available Category Management tools (eg. Nielsen, Homescan, Customer Sell out data, specific database,…) and CBP to understand consumption and shipment data to identify brand/category performance trends and opportunities.

  • In depth knowledge of Customer and its performance in the marketplace.

 

Collaborate with In Store coordinator, Retail Marketing team and CD Financial Manager to identify business building opportunities.

  • Partner with In Store Execution Team to coordinate information and monitor activities at store level - Monthly meetings .

  • Identify learnings & methods to improve execution.

 

This is not an exhaustive list of duties or functions.

 

 

Education/ Experience Requirements

 

  • 3+ years of experience in a commercial roles (category management /consumer marketing / customer development/ trade marketing) 

  • Fluent Spanish level

  • Advanced English Level 

  • Valid driver´s license 

  • Nielsen data management & reports (Scantrack, homepanel, trade panel…) , Microsoft Office Tools (Excel, power point) and Google Tools (google sheets & google slides) knowledge & desirable management of tools like SAP.


Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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