No Relocation Assistance Offered
Job Number #174990 - Selangor, Selangor, Malaysia

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

What would be the responsibilities for this role? 

• Responsible for achievement of sales targets through excellence in execution at the point of sales. 

• Responsible for developing and supporting the partnership between Colgate and the customers at the store and regional level by nurturing contact and negotiating with the Store Operations and in-store personnel. 

• To provide feedback on the in-store environment which allows rapid revision of competitive tactics. 

• Building and managing relationships with key players in the customer or RE at the regional and/or store level

• Conducting negotiations as necessary (listing, planograms, displays, promotion execution etc) at regional office and/or store level

• Working with SDM to develop tools, merchandising materials and in-store programs for effective shelf management to induce shoppers to purchase Colgate products at shelf

• Clearly communicating in-store objective and monitoring execution of 5P targets: product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation vs. plan, share of shelf and planogram, POP placement vs. plan

• Monitors compliance of 5P activity execution against established agreement/objectives and tracks interim performance of 5P activities to identify shortfalls. potential upsides against established objectives

• Conducts rigorous pre-evaluation of 5P activities using what-if analysis, and draws upon other team resources as required (eg., input from Financial Services Manager/ Customer Logistics Services Manager)

• Conduct post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences

DAY-TO-DAY RESPONSIBILITIES:

• Coordinating special events (Store-Level sell-in and communication, materials management in-store etc.) in cooperation with Shopper Development Manager

• Working with customer service to track orders, troubleshoot, and achieve customer service KPIs

• Working with logistics to plan, analyze, and forecast customers’ need and to ensure on-time and complete delivery

• Monitoring sales and distribution performance particularly for new products and taking timely action to drive continuous improvement

• Monitoring competitive activity at store level, recording and consolidating key activities, monitoring speed and breath of distribution, and identifying competitive best practices and discussing with SDM so that they can proactively respond with strategic/ tactical refinements

• Regularly visiting stores in order to identify areas of improvement

• Resolving operational issues at head/regional offices or in-store

• Identifies causes of 5P activities’ underperformance, both internal and external to Colgate

• Updates CBP to reflect changing retail and competitive environment

• Develops action plans to close customer gaps and seeks approval from Group CDM/ consensus meeting

• Collects information on the external environment (e.g., competitor activity) during the promotion period

What does the ideal candidate profile look like? 

• Holds a Bachelor’s or Master’s degree in a related field (marketing, business, communications, etc.)

• At least 3-5 years of experience in Key Account management, distributor management, etc.

• Self-starter who can work well both independently and across multi-level stakeholder groups

• Ability to work under pressure and adapt quickly to change in a fast paced environment

• Experience in managing pharmacy accounts preferred

• Proficient in Google suite of products (especially in Sheets, Docs & Slides)

• Proficient in English

• Proven ability in data analysis

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Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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