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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Infraestructure Analyst

Travel Required?:  Travel - up to 10% of time
Date:  5 May 2025
Hybrid

No Relocation Assistance Offered
Job Number #166930 - Cali, Valle del Cauca, Colombia

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

This position plays an integral role in the IT Infrastructure services. Ensure effective troubleshooting and 2nd  level resolution of technology issues, deployment and setup of Personal Computers (software, hardware and  peripherals). Key contact to respond to, analyze, provide and follow-up on Infrastructure service problems and inquiries.

 

Technical Support and Troubleshooting:

  • Support all infrastructure incidents including desktops, laptops, LAN connectivity, wireless connectivity, and network printers.

  • Troubleshoot hardware and software issues reported by users.

  • Ensure timely follow-through on problem determination, prioritization, resolution, documentation and closure of reported issues.

 

  • Relationship Management and Communication:

    • Provide comprehensive support to employees at all levels, including senior executives, by translating and simplifying technical information for non-technical users.

    • Build and maintain positive and productive relationships with co-workers and customers.

    • Contribute to special projects, ad-hoc committees, inter-departmental committees, and professional organizations in determining the impact of related projects.

 

  • Continuous Improvement and Innovation:

    • Grasp technical concepts quickly and apply learnings based on Global GIT standards. Research new technology and make recommendations to modify Colgate standards.

    • Devise and recommend inventive and creative solutions to solve complex infrastructure problems.

    • Understand and utilize project management methodologies to build and manage project plans for Infrastructure implementations.


Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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