Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Shopper Development Manager
Travel Required?:  Travel - up to 10% of time
Posting Start Date:  18/08/2026
On-site

No Relocation Assistance Offered
Job Number #175619 - Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The Shopper Development Manager (SDM) is responsible for taking commercial strategies and then developing retail environment specific strategies & plans to deliver profitable growth within their assigned account.  The SDM is responsible for aligning our commercial goals/strategy with our customer’s commercial grids to maximize our return on investment and to ensure shopper strategies support the attainment of Colgate business objectives.  

 

Key Responsibilities

 

The Shopper Development Manager is responsible for driving profitable growth by:

 
5P Establishment & Deployment

  • Appropriately tailoring the 5Ps for their Accounts and 6Ps+A for E-commerce retail environment through Retail Category Development principles, alignment with customer strategies and customer-specific shopper insight

  • Driving the category review process to execute specific category management plans

  • Completing pre- and post-evaluation of all activities in partnership with CDT Finance and CDM (results vs. objective, implementation accuracy, P&L impact etc). Analysis completed with qualitative commentary and recommendations for refinement of customer strategy & tactics, and presented to the commercial team for review.

  • Support CDT for Selling Stories Deployment

 
Commercial and Business Planning Process

  • Providing the retail environment perspective on commercial strategy at commercial meetings

  • Identifying growth opportunities by Category, Retail Environment (RE) and Customer through assessing customer performance for Colgate and Total Category vs. benchmarks

  • Track changes in 5P’s and new product launches to monitoring implementation and communicates to all key stakeholders within Colgate

  • Working with CDT, Finance & Retail Marketing to manage internal KPI’s (eg Net Sales, GTN , ASP, Margin ) & accurate forecasting

  • Develop Joint Media Plans with eCommerce customers, aligned to the overall Commercial Plan

 
Business Development & E-Commerce

  • Engage with Key external stakeholders (Vendor Marketing, Foodstuffs, Woolworths, Non-grocery retail & online retail partners etc) to enhance CP’s category credentials

  • Deliver category and campaign specific insights and improvement recommendations to Retail marketing and CDT

  • Manage the planning and allocation of A&P investment with key customers in line with the Commercial Plan

  • Own monthly online sales and performance reporting, KPI & target tracking with the objective to automate reporting as much as possible

  • Collaborates with key customers to ensure the delivery and execution of content to drive Traffic, Conversion and Retention

  • Lead the development of E-commerce activity grid and P&L management to support the growth strategy

 
People Management

  • Effectively coach and mentor CDM's, CDEs and other members of the Auckland office

  • Participate on T2T and Customer Reviews to ensure team goals and objectives are clear and delivery of these while building Colgate & the Customers’ mutual business interests

  • Lead Joint Business Planning process with Woolworths, Non-Grocery & E-commerce customers as appropriate

  • Complete self-study and market evaluation to stay ahead of fast-moving trends in E-commerce and ensure Customer Development team develop and maintain high standards of knowledge in this space


Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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