Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Commercial Insights Manager
Travel Required?:  No Travel
Posting Start Date:  13/10/2026
On-site

No Relocation Assistance Offered
Job Number #176671 - Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Title: Commercial Insights Manager

Location: Auckland

 

Role Summary: 

The purpose of the Consumer Insights Manager is to gather, analyse, interpret data and insights to inform business decisions, strategies, marketing campaigns, product development and other key initiatives. 

 

Responsibilities:

 Bring and Keep People Front & Centre of the business 

  • Synthesizing Data: Integrate qualitative insights with quantitative data to create a comprehensive view of the consumer using various tools.

  • Deliver best-practice market insights, enabling people focused strategies  to shape the decisions our business makes around key brands, innovation and customer initiatives.

  • Data Integration: Combine data from various sources to provide comprehensive views that inform growth strategies and business decisions

  • Be the subject matter expert and advisor to key stakeholders to ensure that people's intrinsic insights are embedded into all aspects of the business. 

  • Deliver insights and recommendations to the wider team, using data visualization tools to inform business strategies and performance outcomes.

Designing, developing, and implementing actionable research programs for CP brands.

  • Discussing specific business and brand health opportunities with Brand and recommending appropriate research design/plan

  • Strategic Guidance: Empower decision-makers with actionable intelligence to drive business agility and competitive advantage.

  • Lead and manage research projects according to the needs of the business to help deliver relevant insights and keep on top of trends. (e.g. MMM)

  • Dashboard Development: Oversee the development of advanced analytics dashboards that deliver real-time insights into operational performance.

 

Shopper & brand experience activation: 

  • Work with Retailers Loyalty Data Agencies  to identify opportunities for growth in innovation, design product/ pack experience and retail experience

  • Assist brand teams with building Omnichannel shopper journeys

Manage all third-party research suppliers including selection and performance. Also work with third parties to identify new research techniques and solutions in line with business needs.

 

Required Qualifications (3-5 bullet points):

  • At least 3 to 5 years of proven experience in a research/ insights agency

  • Ideally with additional experience in the client side of a multinational or in an advertising agency strategy role or in an innovation agency

  • Experience in Consumer & Market Insights for innovation/ mining trends/ NPD insights

  • Experience in new product innovation,  consumer feedback in innovation process that helps to learn, adapt and test online

  • Strong command of standard and evolving insights methodologies, including culture and data  to solve complex business challenges and create/recommend appropriate action.

  • Articulate and able make impactful presentations and influence an audience

  • Strong ad hoc research background;

  • Experience in U&A, Segmentation, Strategic and Brand Development Research (including Innovation)

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Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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