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Colgate-Palmolive's Skin Health group is a place for your career to thrive! We offer opportunity, challenge, and a great team of driven and dynamic individuals. Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, we are a fast-paced, agile organization dedicated to providing skin care solutions that are backed by science.

For more than 30 years. PCA SKIN® has been and continues to be a trusted innovator in the development of highly effective professional treatments and daily care products. Our vision is to improve people’s lives by providing results-oriented skin care solutions that are backed by science for the health of your unique skin.

EltaMD made the journey to the US in 1988. Backed by science and a deep medical heritage, what started as a little Swiss secret quickly became the trusted choice for wound care and healing products by hospitals and physicians around the world. In 2007, we expanded from healing skin to include protecting skin with the launch of our cosmetically elegant line of sunscreens. Today, we are the number one trusted, recommended and personally used professional sunscreen by Dermatologists in the US.

Filorga was the 1st French aesthetic medicine laboratory founded in 1978. The brand has expanded its expertise in aesthetic medicine by providing to the general public a range of revolutionary cosmetic products formulated with NCEF, a unique compound encapsulating in topical application the same ingredients used in injections. More than fifty cosmetic products have become available over time, all of which share the same principle: to combine optimal and clinically proven effectiveness with sensorial textures and premium packaging.

Our brands are professionally recommended all over the world.

We are part of the Colgate-Palmolive family, which provides our team with domestic and global career growth opportunities in all departments. Our rich benefits includes giving employees access to our amazing skin care products!

Job Title:  Inside Account Manager - Massage Envy - Texas

Travel Required?:  Travel - 25% of time
Date:  Jan 25, 2023
Remote

No Relocation Assistance Offered
# 151225 - Dallas, Texas, United States

 

 

Skin Health Group is a place for your careerto thrive! We offer opportunity, challenge, and a great team of driven and dynamic individuals. Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, Skin Health Group is a fast-paced, agile organization dedicated to providing skin care solutions that are backed by science.

Skin Health Group is a part of the Colgate-Palmolive family, which provides our team with domestic and global career growth opportunities in all departments. Our rich benefits package includes medical, dental, vision, matching 401K, company-paid disability and more. Plus our employees have access to our amazing skin care products!

 


We are looking for an Inside Account Managerto join ourteam and provide top-notch sales and customer service to our Massage Envy customers. The Inside Account Manager is responsible for achieving monthly sales goals and business objectives from yourlist of current customers. The Inside Account Managerinteracts with Massage Envy customers to build relationships, place and grow orders, and provide high level customer support. This individual has a strong attention to detail and enjoys providing solutions to dermatologists.

 

This position is remote/field based.
 

 

What You’ll Do:
● Engage with the existing Massage Envy customer base and cultivate new business to achieve sales goals by consistently focusing on our Massage Envy customer service standards and going above and beyond for every customer at all times.
● Remain focused on monthly, quarterly and annual sales goals and business objectives.
● Directly manage the performance of 200+ Massage Envy customers utilizing a virtual support model. Engage with customers by using outbound calls, virtual meetings and email communications.
● Develop a deep understanding of customer’s needs and design support methods to proactively provide a high level of customer service and grow sales.
● Work with the Director of Corporate Accounts to assist in organizing and executing clustertrainings. Travel to clustertraining as needed.
● Participate in ME team conference calls, marketing co-op calls, manager meetings pertaining to yourregion.
● Attend advanced training sessions to learn about product updates and revised protocols, and inspire customers to attend continuing education opportunities.
● Assist with event planning, marketing and product education/launches with your team and your customers.
● Document interactions with customers through C4C/Service Cloud

 

 

What We’re Looking for:
● A licensed esthetician with experience in sales and a passion for assisting Massage Envy customers.
● High level customer service skills and the ability to connect with aestheticians and staff.
● High attention to detail, with excellent verbal and written communication skills
● Problem solving and critical thinking skills
● Creative mindset and ability to think outside of the box
● Resilient and able to thrive in a fast paced environment with strong multi-tasking abilities
● Demonstrated ability to influence others for maximum effectiveness
● Actively seek in-depth understanding of PCA Skin and EltaMD products and services

 

 

Required Qualifications
● High school degree or equivalent
● An active esthetics license
● 3+ years in sales and customer service
● A documented history of sales success
● CRM customer management experience
● Working knowledge of Microsoft Office (Word, Excel etc.) or Google Suite (Docs, Sheets, etc)

 

 

Preferred Qualifications
● Call center or phone sales experience
● Strong understanding of current skin care ingredients, protocols and trends.
● Bilingual English/Spanish

 

 

We are a results oriented company with a caring culture and work life balance.

Apply with us! Come and join our amazing team! 

 

 

 

Salary Range $64,000 - $92,400 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

 

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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