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Veterinary Affairs Manager

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Date: May 13, 2017

Location: Toronto, ON, CA

Hill's Pet Nutrition is a $2.3 billion, global division of Colgate-Palmolive and the maker of Science Diet® and Prescription Diet® brand pet foods.  Our mission is to help enrich and lengthen the special relationship between people and their pets by providing the best, leading-edge pet nutrition technology, products and expertise to pet owners, veterinary professionals and other key pet professionals worldwide.  Our company is a globally-recognized Best Place to Work.



At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply to our Veterinary Affairs Manager position.


The Veterinary Affairs Manager (VAM) translates the company’s and Professional Veterinary Affairs (PVA) vision and mission by executing the strategy provided by the regional PVA director to deliver Hill’s programs focused on all parts of the veterinary profession (schools, students, KTL, practicing veterinarians, trade & professional associations, nurses, as well as internal audiences).  The VAM integrates these programs into Canada’s commercial organization, and accomplishes the yearly KPI/goals set by the division, region and the country’s GM, leading to:

  • Strong, positive, professional impression of the Hill’s company, its people, products and services
  • Continued scientific leadership of Hill’s in Canada
  • Leadership in active veterinary team endorsement through world-class KTL and relationship management
  • Continued market share and top and bottom line growth
  • Well informed and educated senior leadership team and local expanded commercial team
  • Focused, well coached and developed local PCV (Professional Consulting Veterinarians) team across the local market.


Principal Duties and Responsibilities



  • Responsible for the coaching and development of the local PVA field team to deliver against the established goals of the Company.  Direct report staff includes all local PCV staff.
  • Academic & Professional Affairs: manages the (veterinary and nurse) schools, feeding programs, country professional associations, Key Thought Leaders (KTL) and specialists in private practice, and manages the student representatives
  • Technical & Scientific Affairs: is responsible for keeping the country technical product data and the technical competencies of the sales force updated, technical (internal and external) training, education (both technical and practice/business development and communication), seminars, and Congresses and approval of all technical marketing and sales materials. Is the liaison with the Canada pet food association. Is responsible for coordinating the country technical helpline and veterinary trade PR with NA Regional support.
  • Continuing Professional Development: is responsible for roll out and execution of all available (on-line and off-line) educational materials and programs provided by the NA Region.
  • Closely manages the country PVA budget and contributes to the broader PVA team (sharing best practices, timely KPI reporting, etc.). Ensures close cooperation with and integration of PVA activities into the commercial (marketing, customer development) organization.
  • Champions the NA Region professional digital initiatives, leading to full implementation of all professional digital initiatives and increased engagement with ‘Millennial’ Vet professionals
  • Ensures that all Hill’s contacts and communications to customers and consumers consistently meet the professional, ethical and regulatory standards demanded by the veterinary community and the corporation (CP Code of Conduct, FCPA, anti-bribery, pet food regulations)


This is not an exhaustive list of duties or functions.


Education/ Experience Requirements

Basic qualifications include:  DVM (or equivalent country qualification)

Preferred qualifications include: MBA, or, similar business/corporate experience


Expected Areas of Skills

  • At least 6 years experience in a veterinary practice (or a similar job)
  • Has built a reasonable network in the veterinary community, including the local Small Animal Veterinary Association, and country specialist societies
  • Knowledge of the pet food business
  • Experience in Hill’s or other commercial business
  • Business and practice management experience
  • Fluent in English, additional language (French) a plus


Hill’s offers:

  • Highly competitive pay
  • Great employee, domestic partner, and family benefits that start the first day of employment
  • Defined Contribution Pension Plan & Stock / Savings Plan with company contributions and matching
  • Annual education/tuition reimbursement up to $5,000
  • 13 paid holidays and annual vacation
  • World-class training and development opportunities
  • Highly professional, ethical, and caring environment


Many groups at our Canada headquarters also enjoy:

  • Summer hours (off early on Fridays)
  • Work-Smart Program with options to flex your hours or work from home



Colgate-Palmolive Company is an equal opportunity employer. It is the policy and practice of Colgate-Palmolive Company to provide employment opportunities, as well as administer all terms and conditions of employment, to all qualified persons



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