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Outbound Sales Representative

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Date: Jun 13, 2018

Location: Topeka, KS, US

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Location: Topeka, Kansas, United States
No Relocation Assistance Offered
# 66686

Position Purpose:


The Professional Outbound Sales Representative is responsible for direct telephone sales, servicing a flexible account base of Veterinary clinics and/or pet stores and delivering results against Key Performance Indicators (KPI’s) which include volume, net sales, new item distribution and endorsements. This role will require flexibility to meet the changing customer focus based on coverage needs.


Let's talk about Responsibilities:


  • Coordinate with RSD to partner with TM and DM for open territory coverage via phone, implementation of sales plans, special promotional campaigns, campaign results and overall sales results.  Relentlessly replace competitive diets through consultative sales approach, product education and promotions
  • Conduct initial and follow-up telephone calls building a relationship, increasing customer loyalty and product distribution while maintaining the established customer call frequency schedules
  • Learn and retain nutrition and sales principles, along with product and program information during meetings and training sessions and communicate to customers in a timely manner
  • Gather and record customer information required to sell and service customers; utilizing SAP and Excel for account analysis
  • Initiate effective written correspondence to customers, sending information packets and interface with corporate, field sales and other resources to coordinate special requests (field visit, seminars, etc.)
  • Coordinate with RSD/ BDM for implementation plans, special promotional campaigns, campaign results and overall sales results
  • Place and process sales orders effectively and efficiently


What you need for this position:


  • High school diploma
  • Strong keyboarding skills and proficient use of Microsoft programs (Word, Excel and PowerPoint)
  • Must possess at least ONE of the following:
    • 3+ years of experience in a veterinary clinic or pet environment
    • 3+ years of retail sales experience with customer contact
    • 3+ years customer service/consumer affairs call center experience


It’s an advantage to have:


  • Associate or Bachelor’s Degree,
  • 2+ years of Inside Sales experience and SAP (CRM & R/3) knowledge.
  • Veterinary Technical degree (LVT, CVT, RVT, AHT) with 2 + years of experience in customer service or call center environment.


Expected Areas of Skills:


  • Possess excellent oral, written and telephone communication skills
  • Demonstrate strong motivation to make sales using patience, persuasiveness and persistence
  • Manage time effectively, meeting Key Performance Indicators with minimal supervision
  • Ability to determine customer requirements and expectations in order to recommend specific diets, programs and solutions and multitask with shifting priorities
  • Participating fully in training sessions and meetings; demonstrating the ability to learn product lines, complete nutrition and consultative selling classes and qualify for the VNA
  • Must be able to work in a standard office environment, while sitting for long periods of time.



Are you interested in working for Hill's Pet Nutrition? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.


Nearest Major Market: Topeka

Job Segment: Sales Rep, Outside Sales, ERP, Social Media, Sales, Technology, Marketing

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