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Operations Team Leader

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Date: Sep 19, 2018

Location: Richmond, IN, US

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Location: Richmond, Indiana, United States
No Relocation Assistance Offered
# 67141

An Operations Team Leader serves as the primary support for the implementation, development and coaching of the Operation Technicians and Operation team in an effective, value driven, performance based environment. This position will also have the responsibility for leading the Operation team to adhere to FP&R practices and principles to achieve key performance indicators, daily performance goals, coordinate activity between shifts and departments and keep the plant informed about Operations performance on a regular basis. The Operation Team Leader will coordinate the activity Operation and Maintenance team members, gather data, identify daily strategies that will maximize quality and productivity; and facilitate troubleshooting production issues.



  • Directs and coordinates the activities of Operation Technicians engaged in the production to increase innovation, technical expertise, analysis, and problem solving skills.
  • Incorporate Factory Performance & Reliability, good manufacturing practices, Visual Workplace, Lean Manufacturing and Reliability engineering in continuous improvement planning and systems.
  • Establish and maintain effective Key Performance Indicator (KPI) measurement for the plant, tracking and reporting tools, and establishes corrective action for continuous improvement.
  • Plans and establishes work schedules, assignments, and production sequences to meet production goals.
  • Responsible for time management and data entry into eTime for vacation, PTO, floating holiday, Voluntary Time Off, overtime and attendance.
  • Confers with other supervisors to coordinate operations and activities within or between departments.
  • Inspects materials, products, or equipment to detect defects or malfunctions.
  • Conducts or coordinates Technician training in equipment operations, GMPs, Quality, sanitation, maintenance, productivity or work and safety procedures, or assign employee training to experienced workers.
  • Interprets specifications, blueprints, job orders, and company policies and procedures for workers.
  • Empower teams by way of training, information sharing, coaching, feedback, appraisals and delegation, to ensure the development of people, skills, teams and organizational capabilities.
  • Responsible for temporary employee management including: safety policy’s, GMPs, equipment training, scheduling, and time card approval process.
  • Support implementation of Quality Assurance and Food Safety initiatives. Ensure personnel adhere to Hill’s policies, safety standards, and Good Manufacturing Practices, including Quality Assurance and Food Safety.


Required Qualifications:

  • Bachelor’s Degree (degree in Engineering, Supply Chain Management, or Business related field).
  • 2+ years of supervisory experience.
  • 2+ years of experience in manufacturing  .
  • 2+ years of experience in performance analysis and reporting including Statistical Process Control.


Desired Qualifications:

  • Supervisory experience of production and process equipment, preferably in a processing industry such as food, chemicals or pharmaceuticals.
  • Food Related Production Experience.
  • Knowledge of SAP systems.


Are you interested in working for Hill's Pet Nutrition? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.


Nearest Major Market: Richmond Indiana

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