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Sales Operations Manager, Kansas City

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Date: Oct 4, 2017

Location: Kansas City, KS, US

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Location: Kansas City, Kansas, United States
Relocation Assistance Offered Within Country
# 54602

At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply to our Sales Operation Manager field based position located in Kansas City, Kansas.


As a Sales Operation Manager for Hill’s Pet Nutrition, you will be responsible for ensuring the execution of Customer Development Team business plans within the stores.  This will involve developing process, plans, and communication for Hill’s, Crossmark and Superstore field teams.  Responsibilities will include:

  • Building strong relationships with Superstore Regional VP’s to improve our influence and execution across the US. 
  • Developing processes and communication vehicles to deliver clear, actionable information to the Hill’s DM’s/TM’s. 
  • Developing and executing education plans with Superstore Corporate education teams to increase Brand Recommended Most Often with Store Associates


Principle Duties and Responsibilities:

  • Build relationship with Superstore Regional operations team by meeting regularly to share plans, business results and updates on corporate & store level activities. Influence to drive sales and support of Hill’s local field team.
  • Develop new and innovative ways to educate, motivate, and incentivize the TM’s/NC’s to deliver a better sales result.
  • Participate in Hill’s Field team region meetings, sharing knowledge about Superstore systems/operations and procedures to make TM's most effective
  • Develop training and education materials for both store associates and field sales to improve execution and BRMO in store eg. e-learning tools, handbooks, coaching cards, store huddles, selling/business presentations and etc.
  • Organize in-store merchandising activities such as planogram resets, IRCs, POP and display compliance.
  • Create monthly planners for Hill’s TM/NC team that clearly communicates the priorities for the month, including key display, education and promotional activities.
  • Lead engagement with Superstore training groups to ensure Associates are well educated on Hill's products
  • Ensure compliance of business plans and shopper marketing initiatives that support the monthly/quarterly promotional activities.


Basic qualifications include: 

  • Bachelor’s degree in Business or related fields
  • 7+ years’ experience in field sales 
  • Proficient in Microsoft Office Suite:  Word, Excel, PowerPoint


Preferred qualifications:

  • Prior experience in a Consumer Packages Good industry specifically pet specialty
  • 2+ years key account management experience
  • MBA   


Expected Skills/Experience:

  • Excellent interpersonal and communication skills (written and verbal)
  • Experience with customer focused and be capable of working on a cross functional team 
  • Process strong personal leadership to effectively coordinate among our internal and Superstore teams
  • Have strong analytical skills
  • Ability to effectively provide training and education to varied audiences
  • Have working knowledge of sales promotions, executional plans and in-store merchandizing


Hill’s offers:

  • Highly competitive pay
  • Great employee, domestic partner, and family benefits that start the first day of employment
  • Retirement Savings & Investment Plan with company contributions and matching
  • Annual education/tuition reimbursement up to $10,000
  • 14 paid holidays and annual vacation
  • World-class training and development opportunities
  • Highly professional, ethical, and caring environment

Hill’s Sales Operation Manager also will enjoy:

  • Fully paid company vehicle
  • 26%-27.5% target bonus
  • Company provided home office equipment, laptop, and iPad




Are you interested in working for Hill's Pet Nutrition? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.


Nearest Major Market: Kansas City

Job Segment: Operations Manager, Sales Management, Sales Operations, Operations, Sales

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