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Vet Key Account Manager

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Date: Feb 12, 2018

Location: Bangkok, 10, TH

Work that matters, fuelled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Location: Bangkok, Bangkok, Thailand
No Relocation Assistance Offered
# 60201


Job Summary

  • To plan and implement sales and business plans for national or regional multiple accounts in order to achieve agreed company goals in terms of sales volume, space, product assortment, promotion target in pet channel.
  • Communicate persuasively the technical superiority, practical application and commercial benefits of Hill’s products in these accounts. 
  • Lead and co-operate with local distributor Key Customer field team to implement plans and deliver setting targets.
  • Ensure that Hill’s Pet Nutrition is the strategic partner of choice in small animal nutrition.
  • Explore and identify business opportunity and set model.
  • Align with Hill’s strategy to work with distributor management team. ¨
  • Build up interaction and work closely with distributor account/field sale reps to deliver goals.

Principal Duties and Responsibilities  

  • Develops, prepares and implements agreed annual business plans for each account consistent with overall sales volume in line with annual contract with T&C agreement:

          - Space/visibility within designated account of Hill’s existing products

          - Rapid acceptance and distribution of new products

          - Increased distribution on existing product lines

          - Fair share of shelf

  • Develops, prepares and implements agreed customer service and promotion plans (in association with channel sales management as appropriate) which respond competitively to the needs of the customer and which are consistent with overall sales and marketing plans.
  • Maintains close contact with the key decision-makers in each account to ensure the development and maintenance of excellent relationships between the Company and customers.
  • Monitors the achievement of sales objectives with each major account and identifies and proposes plans for exploiting business development activities and implements plans for remedial action where necessary.
  • Ensures that all functions involved in the delivery of agreed customer support of business development activities are briefed in an accurate and timely manner.
  • Monitors competitor activity in each account, ensures that an appropriate response is formulated and implemented where necessary and that all relevant competitor information is disseminated within the Company.
  • Identifies potential new accounts and prepares and implements appropriate accounts penetration plans.
  • Maintain daily accurate records of all professional and administrative activities in the national reporting system.
  • Comply with call KPI’s as specified.
  • Possess a sound knowledge of small animal nutrition and product information.
  • Represent Hill’s at meetings/conferences e.g. Store Open Days & Account Trade Shows.

Education/ Experience Requirements

  • Bachelor’s Degree in Veterinary or has a veterinary nurse certificate. A MBA degree is a plus.
  • Minimum 5 years sales experience in Key Account Management.
  • Preferable experience in pharmaceutical, retail (FMCG), nutrition.
  • Familiar with Pet food business is a plus.

Expected Areas of Skills

  • Fluent in English.
  • Proficient computer skills in Microsoft Office and Lotus Notes.
  • Strong account management and customer development skills.
  • Strong team player.
  • Demonstrated ability to effectively manage sales plan execution.
  • Good interpersonal skills.
  • Excellent communication skills (internal and external, all levels).

Travel Requirements

  • Expected percentage of travel: 40% to 50% (domestically or internationally)


Are you interested in working for Hill's Pet Nutrition? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability,  marital status, or any other characteristic protected by law.

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